1.Question: What kind of photos does this device’s supports?

Answer: The Frame will display digital photos that are stored in the JPEG format which is the standard format for nearly all digital cameras. Some cameras allow images to be stored as TIFF or with the Frame; RAW files as well as JPEG. Only the JPEG format is compatible

2.Question: What should I do if the system does not respond when the power is turned on?

Answer: Make sure the unit is properly connected to a power source. Then turn it off, reconnect the power and turn it on again.

3.Question: Why is the memory card not recognized?

Answer: The memory card might be inserted rearwards or is not pushed in far enough. After inserting the memory card in the right direction; if the card still cannot be read, please turn off the unit and then power it again.

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Nextar N3-502 user manual