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| Problem | Cause/Solution | A |
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| Randomly spaced bright | The subject is dark, and the shutter speed is too slow |
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| pixels (“noise”) appear in | or ISO sensitivity is too high. Noise can be reduced by | 19, E11 |
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| image. | using the flash. |
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| • The flash mode is set to W(off). | 19, E11, |
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| • The flash window is blocked. | E17 |
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| 12 | |
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| Images are too dark | • The subject is beyond the range of the flash. | F16 |
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| (underexposed). | • Adjust exposure compensation. | 19, E16 |
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| • The subject is backlit. Select Backlighting scene | 19, 20, |
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| mode or set the flash mode setting to X(fill flash). | E6, |
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| E11 |
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| Images are too bright | Adjust exposure compensation. | 19, E16 |
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| (overexposed). | ||
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| When taking images with V(auto with |
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| reduction), or when taking images using fill flash with |
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Technical |
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| slow sync and |
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| Unexpected results when | (either in easy auto mode or in scene mode), | 19, 20, | |
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| flash set to V(auto with | Red Eye Fix may be applied to areas not affected by | E5, |
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| E11 | ||
Notes |
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| mode other than Night portrait, and change the flash |
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| mode to any setting other than V(auto with |
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| reduction) and try taking an image again. |
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and |
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| • In some shooting conditions, facial skin tones may | E21 | |
Index |
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| not be softened. |
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| Skin tones are not softened. | • For images containing four or more faces, try using | 24, E27 | |
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| the Skin softening effect in Glamour retouch in |
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| the playback menu. |
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| It may take more time to save images in the following |
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| situations. |
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| • When the noise reduction function is in operation, | – |
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| Saving images takes time. | such as when shooting in a dark environment |
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| • When the flash mode is set to V(auto with red- | 19, E13 | |
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| eye reduction) |
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| • When the skin softening function is applied while | E21 |
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| shooting |
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F12