Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative. Refer to the page numbers in the right-most column for more information.

Display, Settings and Power Supply

 

Problem

 

Cause/Solution

A

 

Monitor is blank

Camera is off.

20

 

 

Battery is exhausted.

20

 

 

Standby mode for saving power: press the

15, 24

 

 

 

shutter-release button halfway.

 

 

 

When flash lamp blinks red, wait until flash

29

 

 

 

has charged.

 

 

 

Camera and computer are connected via

74

 

 

 

Audio/Video/USB cable.

 

 

 

Camera and TV are connected via Audio/

72

 

 

 

Video/USB cable.

 

 

 

Time lapse or interval timer photography in

 

 

 

progress.

 

 

 

 

 

 

 

Monitor is hard to read

Adjust monitor brightness.

111

 

 

Monitor is dirty. Clean monitor.

128

 

 

Monitor has dimmed to save power. Monitor

15

 

 

 

brightens when controls are used.

 

 

 

 

 

 

 

Camera turns off without

Battery is low.

20

 

warning

Camera has turned off automatically to save

116

 

 

power.

 

 

 

Battery is cold.

127

 

 

 

 

 

Date and time of recording are

Pictures recorded before clock was set, and

16

 

not correct

 

“Date not set” indicator blinks during shooting,

 

 

 

 

will have time stamp of “00/00/0000 00:00”;

 

Technical

 

 

movies and voice recordings will be dated “01/

 

 

 

03/2008 00:00.”

 

 

 

Check camera clock regularly against more

108

Notes

 

 

accurate timepieces and reset as required.

 

 

 

 

 

No indicators displayed in

Hide info is selected for Photo info.

111

 

monitor

Select Show info.

 

 

 

 

 

 

Date imprint not available

Camera clock has not been set.

16, 108

 

 

 

 

 

Date not appearing on pictures

Date does not appear on movies or on pictures

36, 39,

 

even when Date imprint is

taken using d, l, p or when Continuous is

40, 61,

 

enabled

set to Continuous or BSS.

91

 

 

 

 

 

134

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Nikon COOLPIXS550CB, COOLPIXS550P, COOLPIXS550GB user manual Troubleshooting, Display, Settings and Power Supply, 134