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Troubleshooting

If the camera fails to function as expected, check the list of common problems below

before consulting you r retailer or Nikon representative.

Battery/Display

Shooting (All Modes)

The camera is on but does not respond: Wait for recording to end.
If the problem persists, turn the
camera off.
If the camera does not turn off, remove and reinsert the battery or, if you are using
an AC adapter, disconnect and reconnect the AC adapter.
Note that although any data
currently being recorded will be lost, data that have already been recorded will not be affected
by removing or disconnecting the power source.
Viewfinder is out of focus: Adjust viewfinder focus or use optional eyepiece correction lenses
(017, 209).
Displays turn off without warning: Choose longer delays for Custom Setting c2 (Auto off timers;
0160).
Information display does not appear in monitor: Shutter-release button is pressed halfway.
If
information display does not appear when you remove your finger from shutter-release
button, confirm that On is selected for Auto info display (0171) and that battery is charged.
Viewfinder display is unresponsive and dim: The response times and brightness of this display vary
with temperature.
Camera takes time to turn on: Delete files or folders.
Shutter-release disabled:
Memory card is locked, full, or not inserted (015, 18, 20).
Release locked is selected for Custom Setting f4 (Slot empty release lock; 0166) and no
memory card is inserted (015).
Built-in flash is charging (023).
Camera is not in focus (022).
CPU lens with aperture ring attached but aperture not locked at highest f-number (0200).
Non-CPU lens is attached but camera is not in mode M (0201).
Only one shot taken each time shutter-release button is pressed in continuous shooting mode: Continuous
shooting is not available if built-in flash fires (030, 45).
Final photo is larger than are a shown in viewfi nder: Viewfinder horizontal and vertical frame coverage
is approximately 95%.
Photos are out of focus:
AF-S or AF-I lens is not attached: use AF-S or AF-I lens or focus manually.
Camera unable to focus using autofocus: use manual focus or focus lock (034, 38, 40).
Camera is in manual focus mode: focus manually (040).