Troubleshooting

Electronically Controlled Cameras

In extremely rare instances, unusual characters may appear in the monitor and the camera may stop functioning. In most cases, this phenomenon is caused by a strong external static charge. Turn the camera off, remove and replace the battery, then turn the camera on again. In the event of continued malfunction, contact your retailer or Nikon-authorized service representative. Note that disconnecting the power source as described above may result in the loss of any data not recorded to internal memory or the memory card at the time the problem occurred. Data already recorded will not be affected.

Shooting

 

Problem

Cause/Solution

A

 

No picture taken when shutter-

• When camera is in playback mode, press A.

10

 

release button is pressed.

• When menus are displayed, press d.

12

 

 

• Battery exhausted.

20

 

 

• When flash lamp blinks, flash is charging.

31

 

 

 

 

 

Camera cannot focus.

• The intended subject is one with which

25

 

 

autofocus does not perform well.

 

 

 

• Set AF assist in the setup menu to Auto.

97

 

 

• Focus error. Turn camera off and then on

20

 

 

again.

 

 

 

 

 

 

Pictures are blurred.

• Use flash.

30

 

 

• Use electronic vibration reduction or motion

95, 96

 

 

detection.

 

Technical

Bright specks appear in pictures

• Use D(Best Shot Selector).

78

Flash is reflecting off particles in air. Turn flash off.

30

 

 

• Use tripod and self-timer.

5, 32

Notes

taken with flash.

 

 

 

 

 

Flash does not fire.

• Flash is off.

30

 

 

 

• Some scene modes that cannot turn on flash

35

 

 

are selected.

 

 

 

• Movie mode is selected.

55

 

 

• Continuous or Multi-shot 16 or BSS is

78

 

 

selected for Continuous in shooting menu.

 

 

 

 

 

 

Optical zoom cannot be used.

Optical zoom cannot be used while recording

55

 

 

movies.

 

 

 

 

 

120