Nortel Networks CallPilot 100 Play messages Leave a Message, Open Mailbox, Call Forward, Transfer

Models: CallPilot 100 Business Communications Manager 2.5

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Play messages

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leave a Message

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Default code

Custom code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

From an outside tone dial telephone, dial your

 

 

 

 

 

 

From your display telephone

 

 

 

 

 

 

 

 

 

≤ ·°‚

≤·__ __

 

enter ≤·°⁄.

 

 

 

 

 

 

 

company’s telephone number.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press ≤·°‚on your display telephone to record and send

 

Follow the voice prompts or the button options on your

 

 

When CallPilot answers,

press •• and follow

 

 

display telephone to open your mailbox.

 

 

the voice prompts to open your mailbox.

 

a message directly to a mailbox without calling the extension

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

number.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

¤

 

 

 

 

 

 

 

 

 

 

 

 

°

 

 

 

 

 

 

Open Mailbox

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Listen to New Messages

 

 

Record Message

 

 

Listen to Saved Messages

 

Mailbox Administration

 

 

 

Default code

Custom code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

⁄*

⁄⁄ ¤*

‹*

‹‹* ›

‡‡ °

·

••*

≤ ·°⁄

≤·__ __

Skip

Pause/

Skip

Previous

Forward

Next

Message

Delete

Reply to

Press ≤ ·°⁄on your display telephone to access your

Backward

Continue

Forward

Message

Copy

Message

Envelope

Message

Message

mailbox menus.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Refer to the Mailbox commands illustration in this card to review

 

 

 

Skip to

 

Save

 

Return to

 

 

Replay

 

 

 

 

 

 

 

 

 

your mailbox menus.

 

 

 

End

 

Message

 

Main Menu

 

 

 

 

 

 

 

 

* Applies only when message is playing.

 

 

 

 

 

Call Forward

 

 

 

 

 

 

 

 

 

 

Interrupt

Default code

Custom code

≤·°‡

≤·__ __

Intercepts a caller who is listening to your mailbox greeting or leaving a message.

You can program a feature code to a memory button with an indicator on your display telephone.

If you program the Interrupt feature to a memory button:

While a caller is listening to your mailbox greeting or leaving a message, the indicator (º or ) flashes for the Interrupt button.

Press the Interrupt button to retrieve the call.

To program a memory button for the Interrupt feature:

1.

Press ≤ •‹.

 

2.

The display shows

Program Features.

3.

Press a memory button with an LCD indicator.

Retrieving a deleted message

You can retrieve an deleted message if you are still in a CallPilot session. A deleted message remains in your mailbox until you end your current CallPilot session.

After you delete a message, the number of new or saved messages shown on the display decreases by one.

If the display shows 0 new 0 saved, you can play and retrieve your deleted message. Press PLAY or ¤ to listen to your deleted messages.

When you play your deleted message, you have the option to save it. If you end the current session without saving the deleted message, it is permanently deleted from your mailbox.

Default code

Custom code

≤·°›

≤·__ __

Press ≤·°›on your display telephone to forward calls directly to your mailbox.

To set up Call Forward remotely:

1. Use a tone dial telephone to call your company’s telephone

number. Wait for CallPilot to answer.

4.

Press and then enter the feature code that you want to

 

program.

5.

The display shows Programmed, then ends the session.

Call Record

Default code

Custom code

≤·°·

≤·__ __

Send messages

From your display telephone enter ≤ ·°⁄.

Follow the voice prompts or the button options on your display telephone to open your mailbox.

From an outside tone dial telephone, dial your company’s telephone number.

When CallPilot answers, press •• and follow the voice prompts to open your mailbox.

2.

While your greeting plays press ••.

3.

Enter your mailbox number and password, then press £.

4.

Press °¤ and then press .

5.

Press to enable or disable Call Forward.

6.

Press to enable or disable Call Display.

7.

Replace the handset to end the session.

Record a telephone call and store the recorded call in your mailbox. Before you activate the Call Record feature, ask the parties on the call for permission to record it.

The System Administrator must enable the Call Record feature. In some areas Call Record is not available as it contravenes local laws.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

¤

 

 

 

 

 

 

 

 

°

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Record Message

 

 

 

 

 

 

Mailbox Administration

Listen to New Messages

 

 

Listen to Saved Messages

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

£

End Recording

Transfer

Default code

Custom code

≤·°fl

≤·__ __

Transfer a call from your display telephone directly to a mailbox.

Other features

For more information about all the CallPilot features, refer to the CallPilot Reference Guide. This guide explains in detail:

Automated Attendant

Alternate extensions

Replay

¤

Erase

£

Accept

Enter Mailbox Number

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

£

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delivery

 

 

 

 

Add

 

 

 

 

 

 

Send

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Options

 

 

 

 

Recipients

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

¤

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To transfer a call to a mailbox from your telephone:

1.Press ≤·°fl.

2.Enter the mailbox number.

3.Wait until the display shows Call transferred before you use other features.

Alternate language

Call Screening

Company Directory

Message options

Outbound Transfer

Off-premise Message Notification

• Replying to a message

Target Attendant

 

 

 

 

 

 

 

 

 

 

Certified

 

Urgent

 

Private

 

Timed

 

 

 

 

 

 

 

 

Delivery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Transferring calls

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Nortel Networks CallPilot 100 Play messages Leave a Message, Open Mailbox, Call Forward, Interrupt, Call Record, Transfer

CallPilot 100, Business Communications Manager 2.5 specifications

Nortel Networks CallPilot 150 and CallPilot 100 are integrated voice messaging platforms that cater to businesses seeking sophisticated communication solutions. These systems enable users to manage voice messages, emails, and fax services seamlessly, enhancing their productivity and streamlining communications.

Both systems are designed for medium to large-sized organizations, offering a range of features that make it easier to communicate effectively. One of the standout characteristics of CallPilot 150 and 100 is their user-friendly interface, which allows for easy navigation and management of messages via a telephone or computer. Users can listen to, forward, and manage their messages with simple prompts, ensuring a smooth experience.

The CallPilot systems support multiple languages, making them suitable for diverse workplaces. This multilingual capability allows businesses to cater to a broader customer base, facilitating better communication within multilingual environments. Additionally, the systems are equipped with automated attendant functionality, which can greet callers and guide them to the appropriate extension, improving customer service and reducing waiting times.

A key feature of both CallPilot models is their interoperability with Nortel’s phone systems, including Meridian and Norstar. This integration ensures that organizations can leverage their existing infrastructure while enhancing their capabilities with advanced messaging solutions. The systems provide unified messaging, enabling users to access their messages from different platforms like email, voicemail, and fax, which centralizes communication and improves responsiveness.

CallPilot 150 offers greater storage capacity compared to CallPilot 100, making it an ideal choice for organizations with higher messaging volume requirements. Both systems utilize digital recording technology that ensures high-quality message playback, ensuring clarity in communications.

Moreover, CallPilot solutions are equipped with security features that safeguard sensitive information from unauthorized access. These functions are crucial in today’s business environment, where data protection is paramount.

In summary, Nortel Networks CallPilot 150 and CallPilot 100 combine advanced technologies with practical features to deliver effective voice messaging solutions. Their user-centric design, interoperability with Nortel systems, and robust features make them suitable options for businesses aiming to enhance their communication strategies in a competitive marketplace.