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Customer service

Visit www.nortel.com to access the complete range of services and support that Nortel provides, or go to one of the pages listed in the following sections.

Navigation

“Updated versions of documentation” (page 27)

“Getting help” (page 27)

“Express Routing Codes” (page 27)

“Additional information” (page 28)

Updated versions of documentation

You can download and print the latest versions of Nortel Secure Network Access Switch NTPs and Release Notes directly from the Internet at www.nortel.com/documentation.

Getting help

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Nortel service program, you can get help by contacting one of the Nortel Technical Solutions Centers found at www.nortel.com/callus; or visit the Technical Support site at www.nortel.com/support.

Express Routing Codes

An Express Routing Code (ERC) is available for many Nortel products and services, for example, the ERC for Nortel Secure Network Access Switch is 1766.

Nortel Secure Network Access Switch

Documentation Roadmap

NN47230-103 01.01 Standard

28 July 2008

Copyright © 2008 Nortel Networks

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Nortel Networks NN47230-103 manual Customer service, Updated versions of documentation Getting help, Express Routing Codes