Oki 10e user manual Purchasing Supplies, Warranty Service, Ways to Purchase

Purchasing Supplies

Before you order, know your printer model number (see the front of the printer) and have the correct part number and description of the item.

Ways to Purchase

•Consult the dealer where you purchased your printer.

•Consult an Okidata authorized sales or service dealer.

•Call 1-800-OKIDATA for the nearest Authorized Sales and Service location. Have your ZIP code ready for our Customer Support Representatives.

•Check office supply catalogs or your local stationery store. Most carry OKI brand supplies.

Warranty Service

Your printer is warranted for one year from date of purchase except for the printhead (LED imaging array), which is warranted for a period of five years from date of purchase. If your printer hardware should fail during the warranty period, you have the option of returning it, shipped prepaid to OKIDATA or an authorized service center, or using the overnight exchange procedure (U.S. and Canada only). See the list of OKIDATA Service Centers or call 1-800-OKIDATA for the location of the nearest authorized Okidata service dealer. Have your ZIP code ready. See Limited Warranty and Overnight Exchange in this section for more information.

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