103 - C110 User’s Guide
The print or color
density is uneven. One or more of the
toner cartridges may be
defective or low.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The imaging cartridge is
defective. Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
The printer is not level. Place the printer on a flat, hard, level
surface.
Irregular print or
mottled image
appears.
The media is moist from
humidity. Adjust the humidity in the media
storage area.
Remove the moist media and replace it
with new, dry media.
Unsupported media
(wrong size, thickness,
type, etc.) is being
used.
See “Print Media” on page 30
One or more of the
toner cartridges may be
defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The imaging cartridge is
defective. Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
There is
insufficient fusing
or the image
comes off when
rubbed.
The media is moist from
humidity. Remove the moist media and replace it
with new, dry media.
Unsupported media
(wrong size, thickness,
type, etc.) is being
used.
See “Print Media” on page 30
Media type is set
incorrectly. When printing labels, postcards, thick
stock, or letterheads, specify the
appropriate media type in the printer
driver.
Symptom Cause Solution