Error Messages

Some of the more common error messages appear below. For additional error messages, see “Error Messages” under “Troubleshooting” in your on-line User’s Guide.

XXX TONER SENSOR ERROR

Appears on the second line of the display to indicate that the lever for the toner cartridge color indicated is not pushed all the way back.

What to Do

Open the cover. Push the lock lever toward the back of the printer as far as it will go. Close the cover. If this does not clear the message, call your local service dealer.

XXX TONER LOW

Appears on the second line of the display to indicate that color XXX toner cartridge is getting low.

Note: If you have changed the LOW TONER item in the SYSTEM CONFIG MENU to STOP, the ATTENTION light will blink and you must either replace the toner cartridge immediately or press the ON LINE button to continue printing.

What to Do

Be sure you have a replacement toner cartridge (see page 3) on hand.
INSTALL NEW TONER nnn: XXXX TONER EMPTYThe toner cartridge indicated (XXX) has run out of toner.

What to Do

Replace the toner cartridge.XXXX DRUM NEAR LIFE

Appears on the second line of the display to indicate that color XXXX (e.g, BLACK) image drum needs to be replaced.

What to Do

Replace the XXXX image drum. (See the instructions supplied with the new image drum.)

INSTALL ADDITIONAL MEMORY 420: MEMORY OVERFLOWThe amount of data in the file being printed has exceeded the printer’s memory.

What to Do

•Reduce the size of the file being printed (e.g., print the file as separate groups of pages instead of all the pages at one time).

•Install additional memory in the printer (see your on-line User’s Guide for more information).

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