Paper Jams
Examples of Paper Jams
Paper jams are frequent
More than one sheet feeds at a time
Paper curls
Paper feeds at an angle
Possible cause | Remedy |
The printer is not | Place the printer on a stable, level surface. |
horizontal. |
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The paper is too thin. | Use the correct type of paper. See Specifications. |
The paper is moist or | Store paper within specified temperature and |
affected by static. | humidity levels. |
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The paper is creased or | Remove the creased/wrinkled paper from the feed |
wrinkled. | tray. |
The paper is not aligned | Adjust tray or manual feed guides. |
correctly. |
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Paper doesn’t feed. | Correct paper feed selection in the printer driver. |
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Executive Series 2426 Printer Family User’s Guide
Troubleshooting • 538