Print Quality Problems

Faded Output

Streaks

Possible cause

Remedy

LED head is dirty.

Clean LED head with lens cleaner or soft tissue.

 

See “Cleaning the LED heads” on page 517.

 

 

Toner is low.

Change toner cartridge.

 

See “Changing the Toner Cartridge” on page 498.

Paper is unsuitable

Use recommended paper.

for printer.

See Paper (Media) : “Recommendations” on page 74.

Faded Output

Random Patches

Possible cause

Remedy

The paper is moist.

Store paper within specified temperature and humidity

 

levels.

 

See Paper (Media) : “Recommendations” on page 74.

Faded Output

Print

Possible cause

Remedy

The toner cartridge is

Reinstall the toner cartridge.

incorrectly installed.

See “Changing the Toner Cartridge” on page 498.

 

 

Toner is low.

Change toner cartridge.

The paper is moist.

Store paper within specified temperature and humidity

 

levels.

 

See Paper (Media) : “Recommendations” on page 74.

 

 

Paper is unsuitable

Use recommended paper.

for printer.

See Paper (Media) : “Recommendations” on page 74.

 

 

Executive Series 2426 Printer Family User’s Guide

Troubleshooting • 542