USB Problems
Cannot configure for USB connection
NOTE
•Windows 95 and NT 4.0 do not support USB.
•Windows 98 upgraded from Windows 95 may not support USB.
•Windows 98 original installation and Windows Me, 2000, and XP all support USB.
Possible cause | Remedy |
Computer does not | Check if there is a USB controller in the Windows device |
support USB | manager. |
interface. |
|
|
|
USB cable does not | Use USB cable to specification Ver.1.1. |
meet specifications. |
|
Interface is disabled. | Check that USB interface is set to Enable. |
|
|
Configuration | Configure again from the beginning. |
procedure was not |
|
correctly followed or |
|
cancelled. |
|
USB cable is | Reconnect or try another cable. |
disconnected or |
|
faulty. |
|
A USB hub is being used.
The printer cannot be used with a USB hub. Connect the printer and computer directly.
Executive Series 2426 Printer Family User’s Guide
Troubleshooting • 547