Parallel Interface Problems

Cannot configure for parallel connection

Windows only

Possible cause

Remedy

The computer does

There is no solution for this problem.

not support

You must use a computer that supports a bi-directional

bi-directional parallel

parallel interface.

interface.

 

 

 

Parallel cable does

Use a bi-directional parallel cable that meets the

not meet

IEEE 1284–1994 specifications.

specifications.

 

The interface is

Check that the parallel interface is set to enable.

disabled.

 

 

 

Configuration

Configure again from the beginning.

procedure was not

 

correctly followed or

 

cancelled.

 

Parallel cable is

Reconnect or try another cable.

disconnected or

 

faulty.

 

A converter, buffer or extension cable is being used.

Test by connecting printer and computer directly.

Executive Series 2426 Printer Family User’s Guide

Troubleshooting • 545