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Error Messages
Some of the more common error
messages appear below. For additional
error messages, see “Error Messages”
under “Troubleshooting” in your
on-line User’s Guide.
XXX TONER SENSOR ERROR
Appears on the second line of the
display to indicate that the lever for
the toner cartridge color indicated is
not pushed all the way back.
What to Do
Open the cover. Push the lock lever
toward the back of the printer as far as
it will go. Close the cover. If this does
not clear the message, call your local
service dealer.
XXX TONER LOW
Appears on the second line of the
display to indicate that color XXX
toner cartridge is getting low.
Note:If you have changed the LOW
TONER item in the SYSTEM
CONFIG MENU to STOP, the
ATTENTION light will blink and you
must either replace the toner cartridge
immediately or press the ON LINE
button to continue printing.
What to Do
Be sure you have a replacement toner
cartridge (see page 3) on hand.
INSTALL NEW TONER
nnn: XXXX TONER EMPTY
The toner cartridge indicated (XXX)
has run out of toner.
What to Do
Replace the toner cartridge.
XXXX DRUM NEAR LIFE
Appears on the second line of the
display to indicate that color XXXX
(e.g, BLACK) image drum needs to be
replaced.
What to Do
Replace the XXXX image drum. (See
the instructions supplied with the new
image drum.)
INSTALL ADDITIONAL MEMORY
420: MEMORY OVERFLOW
The amount of data in the file being
printed has exceeded the printer’s
memory.
What to Do
• Reduce the size of the file being
printed (e.g., print the file as
separate groups of pages instead of
all the pages at one time).
• Install additional memory in the
printer (see your on-line User’s
Guide for more information).