Troubleshooting

Symptom

 

Probable cause

Action

Nothing appears on the display

Won’t start

Unable to record

No playback tone heard

Unable to erase

Noise heard during playback

Recording level too low

Unable to set index marks

Won’t work with AC adapter

Cannot find the recorded voice

The batteries are not loaded properly.

The batteries are dead.

If none of these suggestions works.

The recorder is in HOLD mode.

The recorder is in HOLD mode.

The batteries are dead.

Low remaining internal flash memory.

The maximum number of files has been reached.

The earphone is connected.

The VOLUME control is set to 0.

The file is locked.

The recorder was shaken during recording.

The recorder was placed near a cell phone or fluorescent lamp while recording or during playback.

The microphone sensitivity is too low.

The maximum number of index marks (16) has been reached.

The file is locked.

A non-standard AC adapter is being used.

Wrong folder.

Verify polarity is correct.

Replace with new batteries (☞ P.8).

Reset the recorder (☞ P.36).

Release the recorder from HOLD (☞ P.9).

Release the recorder from HOLD (☞ P.9).

Replace with new batteries (☞ P.8).

Erase unnecessary files (☞ P.22).

Check another folder.

Unplug the earphones to use the internal speaker.

Adjust the VOLUME control.

Unlock the file (☞ P.27).

Move the recorder.

Set the microphone sensitivity to CONF mode and try again

(☞ P.19).

Erase unnecessary index marks (☞ P.28).

Unlock the file (☞ P.27).

Use the Olympus A321 (for US, Canada) or A322 (for Europe except U.K) AC adapter (Optional).

Switch to the right folder.

Troubleshooting

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