Usage Tips

If the camera does not work as intended, or if an error message is displayed on the screen, and you are unsure of what to do, refer to the information below to fix the problem(s).

Troubleshooting

Battery“The camera does not work even when batteries are installed”.

Insert recharged batteries in the correct direction.

“Inserting the battery and the SD/SDHC/SDXC memory card (sold separately)” (p. 13), “Charging the battery and setting up using the supplied CD” (p. 14), “Charging the battery with the supplied USB-AC adapter” (p. 17)

Battery performance may have been reduced temporarily due to low temperature. Take the batteries out of the camera, and warm them by putting them in your pocket for a while.

Card/Internal memory“An error message is displayed”.

“Error message” (p. 72)

Shutter button“No picture is taken when the shutter button is pressed”.

Cancel sleep mode.

If no operations are performed for the specified time when the camera is on, the camera will enter sleep mode and the monitor will turn off automatically. While the camera is in sleep mode, pressing the shutter button will have no effect; to restore normal operation, operate the zoom lever or other camera controls. If no operations are performed for some time after the camera enters sleep mode, the camera will turn off automatically. Use the nbutton to turn the camera on.

Press the q button to switch to the shooting mode.

Wait until #(flash charge) stops blinking before taking pictures.

Monitor“Difficult to see”.

Condensation*1 may have occurred. Turn off the power, and wait for the camera body to become acclimated to the surrounding temperature and dry out before taking pictures.

*1 Dew drops can form in the camera when it is suddenly taken from a cold location into a warm, humid room.

“Vertical lines appear on the screen”.

This condition may occur when the camera is pointed at an extremely bright subject under a clear sky and so on. The lines do not appear, however, in the final image.

“Light is caught in the picture”.

Shooting with flash in dark situations results in an image with many flash reflections on dust in the air.

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