Troubleshooting guide
The following guide lists problems which do not require professional servicing. If, however, the problem cannot be remedied using this guide, contact an ONKYO authorized service center for assistance.
• No power.
Cause: Power cord plug is loose
Remedy: Insert plug properly into outlet.
•Playback but no sound. Cause: Incorrect connection.
Remedy: Check and connect correctly according to page 5.
Cause: Stereo amplifier input selector switch is set to incorrect position.
Remedy: Change switch position.
•Tape does not move.
Cause: Slack tape wound around pinch roller. Remedy: Take up slack with a pencil (see page 13).
• t button does not engage. Cause: No tape in cassette holder.
Remedy: Insert cassette tape.
Cause: Erasure prevention tab(s) removed. Remedy: Change cassette or cover tab hole with
cellophane tape.
•Hoarse sound, balance unstable. Cause: Playback head dirty.
Remedy: Clean head (see page 14). Cause: Tape is stretched.
Remedy: Replace cassette.
•Excessive noise and tape hiss.
Cause: Head has become magnetized.
Remedy: Demagnetize (see page 14).
Cause: Tape with high noise level.
Remedy: Replace cassette.
• Distorted sound.
Cause: Distortion in tape.
Remedy: Tape is probably bad but confirm by listening to another.
• Recordings are distorted.
Cause: Recording was done at too high a level.
Remedy: Readjust REC LEVEL knob according to the directions on page 8.
• Tape squeal and skipping.
Cause: Dirty heads, pinch rollers or capstan shafts. Remedy: Clean (see page 14).
Cause: Cassette shell is binding tape or tape is stretched. Remedy: Change cassette or try correcting with fast
forward and rewind.
• Excessive hum during playback.
Cause: Connecting cables not inserted firmly. Remedy: Insert plugs firmly.
Cause: External flux leakage from nearby amplifier or TV set.
Remedy: Move deck away from hum source.
• High frequencies too strong.
Cause: Dolby NR encoded tape played back with NR off. Remedy: Select the same noise reduction (Dolby NR B or
C)used when the cassette was recorded. Cause: Incorrect equalization.
Remedy: Confirm that cassette has tape type detection holes.
•No high frequency sounds.
Cause: Tape not encoded with Dolby NR played back with Dolby B or C NR on.
Remedy: Select the appropriate NR mode using the DOLBY NR button (OFF).
Cause: Heads have become dirty. Remedy: Clean (see page 14).
• The skip function does not operate properly.
Cause: The silent sections between songs are too short or noisy.
Remedy: Use a cassette with sufficiently silent sections of sufficient length between songs.
• Deck does not operate properly.
Cause: Tape transport control microcomputer has been exposed to interference from power supply or static electricity.
Remedy: Press the POWER button to turn off the power. Wait approximately 10 seconds and turn it on again.
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