Troubleshooting Guide
PROBLEM | AREAS TO CHECK |
What happens if the red charging indicator is not lit while charging?
The green light is on and the unit is fully charged, but the unit is inoperative.
Suction power is not sufficient.
Running time is not sufficient.
Machine does not stop when switched off.
Brush does not work while operating.
Hand held unit works, but the stick broom does not.
➤Make sure the adapter plug and socket are plugged in properly.
➤Both the hand held unit and the stick broom need to be turned off while charging.
➤Remove adapter from charging socket.
➤Charge battery again.
➤New battery may be required, contact an Authorized Service Center.
➤Empty dirt cup and clean dust filter.
➤Charge battery again.
➤New battery may be required, contact an Authorized Service Center.
➤Charge battery again.
➤New battery may be required, contact an Authorized Service Center.
➤Separate hand held unit from the stick broom.
➤Both switches on the hand held unit and the stick broom must be in the off position.
➤Clean the power brush.
➤Push the reset button and turn it on again.
➤Contact an Authorized Service Center.
➤Take the hand held unit off and locate the four (4) silver prongs on the bottom of the unit. If the prongs are not clean, wipe them with a dry cloth.
➤Contact an Authorized Service Center.
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