E N G L I S H

Maintenance.

Stuffing or Blockage

IMPORTANT: On plush and new carpets, stuffing may occur inside the the intake tube and the lower tube assembly. This is due to excessive fuzz and loose cuttings in the carpet. Stuffing could occur for the first few cleanings until all the loose material is removed. Due to the high efficiency of the cleaner, many older carpets will cause stuffing when the cleaner is first used on them. If your vacuum cleaner does not pick up properly, or makes unusual noise and the outer bag does not fluff up or balloon open, follow these steps:

WARNING: Unplug cord from electrical outlet before servicing.

25Check for blockage at the mouth of the intake opening. If there is blockage, remove it with long-nose pliers, a screwdriver or coat hanger. If you can not reach the blockage, remove baseplate. Remove the base plate by removing 5 screws (see “Adjusting or Replacing Brush”).

26If the blockage is not at the base, remove lower tube. Unhook bag spring, releasing bottom of bag.

27Twist lower collar counterclockwise to slide up. Pull tube out of base.

28Check for blockage. If blockage is in the tube, remove with a coat hanger.

29If tube is not blocked, look into fan housing. Remove debris with long-nose pliers, a screwdriver or coat hanger.

27To reassemble, check O-ring on tube, and replace if damaged. Replace tube by first lining up slot at base of tube with tab inside fan housing. Insert tube and push down until the tube is seated. Make sure O-ring is in place against fan housing opening. Replace and tighten collar until collar locking tabs are locked in place.

Reattach bag spring.

30Many times blockage occurs due to a full dust bag causing dirt to back down the air flow system. When that happens, the blockage will be at the top of the system, starting in the area where the dust bag connects to the connector assembly.

Note: If the above actions do not correct the problem, contact an Oreck authorized service center or call the

customer service center. US: 1-800-989-3535 Canada: 1-888-676-7325

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Trouble- shooting.

Service problems that appear to be major can often be solved easily.

You can be your own troubleshooter by reviewing this guide.

All other servicing should be done by an Oreck authorized service center.

Problem

Check

What to do

Cleaner will not run.

•Not plugged in properly.

•Be sure cleaner is firmly plugged into wall outlet.

 

•No electricity in wall outlet.

•Check electrical source – fuse or circuit breaker.

 

 

 

Cleaner does not pick up.

•Filter Bag is full.

•Replace filter bag. See “Installing

 

 

Paper Filter Dust Bag”.

 

•Nozzle or intake pivot

• Clear obstruction.

 

clogged.

 

 

•Belt is broken or stretched.

•Replace belt.

 

•Brush is worn.

•See “Adjusting or Replacing Brush”.

 

•Bag tube clogged.

•Clear obstruction.

 

•Bag pores are clogged

• Change bag.

 

with fine dust.

 

 

•Impeller fan is broken.

•Return to Service Center for repair.

 

•Revolving brush is not

•Check bearing seal. Make sure words “Special”

 

even at both ends.

or “Normal” at each end.

 

 

 

Unit still does not

•Check all the

•Contact Oreck for service.

operate properly.

above points.

 

 

 

 

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Oreck XL21 Stuffing or Blockage, Customer service center. US 1-800-989-3535 Canada, Cleaner will not run, Operate properly
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XL21 specifications

The Oreck XL21 is a well-regarded vacuum cleaner known for its lightweight design, powerful performance, and innovative technology. It's a popular choice for homeowners seeking an efficient cleaning solution that can tackle a variety of surfaces, from carpets to hardwood floors.

One of the standout features of the Oreck XL21 is its remarkable weight. At just 8 pounds, it is designed for effortless maneuverability. Users can easily carry it up and down stairs or navigate around furniture without straining their backs or arms. This lightweight design does not compromise on performance; the Oreck XL21 boasts a powerful motor that generates strong suction, effectively removing dirt, dust, and allergens from carpets and other surfaces.

The Oreck XL21 utilizes a multi-level filtration system, incorporating a high-quality HEPA filter. This technology captures 99.97% of particles as small as 0.3 microns, including allergens, dust mites, and pet dander. The ability to trap such tiny particles makes it an excellent choice for allergy sufferers and ensures cleaner air in the home.

Another key feature is the Oreck’s unique Brushroll Clean technology. This allows users to easily clear tangled hair and debris from the vacuum's brushroll with the push of a button, ensuring consistent cleaning performance without the hassle of manual maintenance. This innovative design minimizes downtime and helps maintain the vacuum's effectiveness over time.

The Oreck XL21 also includes edge-cleaning technology that allows the vacuum to effectively clean along baseboards and corners, ensuring that no dirt is left behind. Its low-profile design enables it to easily reach under furniture and appliances, making it an ideal option for comprehensive cleaning.

The vacuum is equipped with a quick-release cord, providing an impressive 40-foot reach that allows users to clean large areas without constantly switching outlets. This feature significantly enhances the overall efficiency of cleaning routines.

In addition, the Oreck XL21 is built with durability in mind. It comes with a limited warranty, reflecting the manufacturer’s confidence in its quality and reliability. Overall, the Oreck XL21 combines lightweight convenience with powerful performance, advanced filtration, and user-friendly features, making it a favorite among those seeking a dependable vacuum cleaner.
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