TROUBLESHOOTING GUIDE

27

 

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

Possible cause(s)

Solution(s)

 

 

 

 

 

 

 

No dial tone on the

 

1. The base unit is not properly connected.

1. Check CONNECTION to power and telephone line.

 

cordless handset.

 

2. Too far from the base unit.

 -OVEEHANDSETN#,/3%2 TO BASE UNIT

 

 

 

 

3. Battery charge is low.

 #(!2'% BATTERY

 

 

 

 

4. Incorrect battery polarity.

 2%).3%244BATTERIESEAND CHECKK AND .

 

 

 

 

 2EREGISTERGHANDSET

5. Handset not registered.

 

 

 

 

 

 

 

!NTENNAESYMBOL ISSmASHING

1. The handset is not registered. If the handset is

 2%')34%2 THE HANDSET

 

 

 

 

UNREGISTERED SIT DISPLAYS 3%!2#().'

 -OVEE#,/3%2 TO3THE2BASE UNIT

 

 

 

 

2. The handset is out of range.

3. Check power CONNECTION to the base.

 

 

 

 

3. The product is not properly connected.

 

 

 

 

 

 

 

 

No beep when the cordless

 

1. The handset is not placed properly on the charger.

 ,IFT HANDSET OFF THE CHARGER CAREFULLY AND 2%0/3)4)/.E

 

handset is placed on the

 

2. Charging contacts are dirty.

correctly.

 

 

charger.

 

3. No power connection to base unit.

2. CLEAN charging contacts with a clean and dry cloth.

 

 

 

4. The handset’s power is turned off.

3. Check power CONNECTION to the base.

 

 

 

 

 

4. CHECK batteries.

 

 

 

 

 

 

 

Handset charged for 24

 

1. Handset battery is defective or faulty.

 2%0,!#% WITHWNEWW!!!!RECHARGEABLE .I-( BATTERIES

 

hours but Battery icon

 

2. Handset is not placed properly on the charger.

2. CHECK to make sure the battery icon is scrolling.

 

remains empty.

 

3. Battery installed incorrectly.

 2%).3%244BATTERIESEAND CHECKK AND .

 

 

 

 

 

 

 

 

4. The product is not properly connected.

4.Check power CONNECTION to the base.

 

 

 

 

 

 

 

 

No symbol on the display.

 

1. Battery is empty.

 #(!2'% BATTERY

 

 

 

 

2. The product is not properly connected.

 -AKEESURE YOURUPRODUCTRIS PROPERLY 0,5''%$).

 

 

 

 

 

 

 

Can’t transfer a call.

 

1. Handset is busy.

 #HECKK!,,!HANDSETS AND %.$ ALL CALLS

 

 

 

 

2. Handset is out of range.

 -OVEEHANDSETN#,/3%2 TO BASE UNIT

 

 

 

 

3. Wrong handset number.

 #HECKK(!.$3%4..5-"%2

 

 

 

 

 

 

 

Page 29
Image 29
Oricom ECO90 manual Troubleshooting Guide