Oricom M5000 appendix Appendix, Troubleshooting, Product specifications

					ABOUT YOUR PHONE
12	Appendix
Troubleshooting
Problem		Possible cause(s)		Solution(s)
No dial tone		1.	The base unit is not properly connected	1. Check CONNECTION to power & telephone line.
		to electricity or to the telephone sockets.		2.	Move handset CLOSER to base unit
		2.	Too far from the base unit.	3.	CHARGE battery
		3.	Battery is charge low.	4.	RE-INSERT batteries check + & -
		4.	Incorrect battery polarity.
Antenna symbol		1.	The handset is not registered. If the	1.	REGISTER the handset
is flashing.		handset is unregistered, it displays
		UNREGISTERED.
		2.	The handset is out of range.	2.	Move CLOSER to the base unit
No beep when		1.	The handset is not placed properly on	1.	Lift handset off the base unit and carefully
handset is		the base unit or charger.		REPOSITION correctly.
placed on base		2.	Charging contacts are dirty.	2.	CLEAN charging contacts with a clean and dry
		3.	The handset tone is turned off.	cloth.
unit or charger
		4.	The handset’s power is turned off.	3.	Turn ON the handset tone from the Sounds Menu.
				4.	CHECK batteries
Battery icon		1.	Handset battery is defective or faulty.	1.	REPLACE with new AAA rechargeable NiMH
remains empty		2.	Handset is not placed properly on the	batteries.
but handset		base unit or charger.		2.	CHECK to make sure the battery icon is scrolling
		3.	Battery installed incorrectly.	3.	RE-INSERT batteries check + & -
charged for 24
hours.
No symbol on		1.	Battery is uncharged.	1.	CHARGE battery.
the display.		2.	The product is not properly connected.	2.	Make sure your product is properly PLUGGED-IN.
Bad audio		1.	Interference from nearby electrical	1.	Try plugging the base unit to a DIFFERENT location
quality (crackles,		appliance.		away from the appliance.
echo, etc.)		2.	Base unit is installed in a room with thick	2.	Install the base unit in a DIFFERENT room OR use
		walls.		EXTENSION leads.
		3.	The handset is too far from the base
		unit.		3.	Move CLOSER to the base unit.
Caller ID does		1.	Service not activated.	2.	Check your SUBSCRIPTION with the SERVICE
not work				provider.
Phone does not		1.	The ringer is off.	1.	Turn ON the ringer.
ring when a call		2. Too many phones are sharing the same		2. REMOVE some of the phones from the phone
comes in.		phone line.		line.
		3. Base unit not plugged in		3. Check base unit CONNECTIONS.
Key pad does		Key pad may be locked		UNLOCK keypad
not work
No dial tone on		1.	Chip in handset has frozen.	1.	Use base unit for calls or RESET as shown below
handset/base		2.	Chip in base unit has frozen.	2.	RESET phone by disconnecting main power &
				remove batteries. Reconnect after 1 minute.
Busy tone + in-		1.	Other handset may be still-on	1.	Check ALL handsets & END calls.
use light on		2. Check power to base		2. Check CONNECTIONS to wall & base
Can’t transfer a		1.	Handset busy	1.	Check ALL handsets & END calls
call		2. Handset out of range		2.	Move handset CLOSER to base unit
		3. Wrong handset number		3. Check HANDSET NUMBER
Answering		1.	Message overload	1.	DELETE old messages to allow new recordings
machine won’t		2.	Machine not switched on	2. SWITCH-ON answering machine
record		3. OGM2 selected		3. Can only record with OGM1, CHANGE to OGM1.
Remote		1.	Incorrect security code	1.	CHECK security code or RESET code
operation		2. Some cordless & mobiles do not		2. Need to use a TONE-DIALLING phone
doesn’t work		generate continuous tones
		3.	Too long between key pressures, call	3.	RE-KEY strokes within 10 seconds maximum
		cut.

ABOUT YOUR PHONE

Product specifications

Phone - Oricom M5000	Specification
Frequency range	1.88 – 1.9 GHz (bandwidth = 20MHz)
Channel bandwidth	1.728 MH
Operating range**	Up to 300m outdoors, up to 50m indoors
Standby time	Up to 80 hours
Talk time	Typically 6 hours with speaker OFF/ 1 hour with speaker
	ON.
Temperate range	Operating 0 to 40 ˚C
	Storage -20 to 60 ˚C
Compatibility	Only GAP compatible DECT phones
Multiple handset capability	Up to 5 handsets per base
Multiple bases	Up to 4 bases per handset
Ringer melodies	5 music & 4 monotone
	** Line of sight under optimum conditions
Included Accessories
Battery charge time	14 hours
Rechargeable Batteries	AAA Ni-MH 1.2V 600mAH
Mains Power supply for Base unit	Input: 230 Vac 50 Hz 60mA, Output: 9 Vdc 500 mA
Mains Power supply for Charger	Input: 230 Vac 50 Hz , Output: 6 Vdc 150 mA
Answering Machine
Memory	Up to 50 phone numbers (Up to 25 digits per number)
Redial memory	Max 3 phone numbers
Recording time	11 minutes or max 55 messages

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