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Palm i700 Before you begin: tips for successful installation

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Before you begin: tips for successful installation

■CD-ROM or DVD-ROM drive (you can also download

Palm Desktop software from www.palm.com.)

■Mouse

■One available USB port or serial port (serial cradle/cable sold

separately)

Minimum requirements: Mac computers

■Mac computer or compatible with a PowerPC processor

■Mac OS 8.6 to 9.x (9 or 9.1 required to receive updates to the

MyPalm™ mobile portal)

■25 MB available hard disk space

■6 MB available RAM

■CD-ROM or DVD-ROM drive (you can also download

Palm Desktop software from www.palm.com.)

■Mouse

■One available USB port or serial port (serial cradle/cable sold

separately)

Internet Access

For easiest activation of your wireless account, and to install

Palm™ MultiMail® Deluxe Desktop Link, and receive updates to the

MyPalm mobile portal, your desktop computer must have the

following:

■A modem or LAN connection

■An account with an Internet service provider, or Internet service

provided by your company

■A web browser

Before you begin: tips for successful installation

Please review the following items before attempting installation and

activation. Some conditions apply only if you already own a Palm OS®

handheld, and you are upgrading to your new Palm™ i700 series

handheld.

Everest_GSG.book Page 2 Thursday, January 24, 2002 2:56 PM

Contents

Main Copyright Disclaimer and Limitation of Liability Agency Compliance Information Contents Page System requirements Minimum requirements: Windows computers Minimum requirements: Mac computers Internet Access Before you begin: tips for successful installation Step 1: Connect the HotSync cradle Step 2: Charge your handheld 4 Step 3: Set up your handheld Step 3: Set up your handheld Step 4: Install software Step 5: Perform a HotSync operation Step 6: Establish wireless service Step 7: Activate your handheld Step 8: Update the mobile portal Step 9: Install Palm MultiMail Deluxe Desktop Link Did you upgrade from another Palm OS handheld? Congratulations! For more information about using PalmDeskt op software, see the following: 9 Front panel of the Palm i700 series handheld Front panel of the Palm i700 series handheld 10 Back panel of the Palm i700 series handheld Back panel of the Palm i700 series handheld Expansion card To insert a card: To remove a card: Using the indicator light 13 Graffiti writing area and surrounding icons Graffiti writing area and surrounding icons Graffiti writing Basic Graffiti characters (there are many more) Tips Beaming information To beam: To receive beamed information: Palm Desktop software Applications on your handheld Page Frequently asked questions My web browser crashed during activation I dont have an activation key I dont see anything on my handheld screen I cant complete a HotSync operation Troubleshooting HotSync communication problems Check your connections: Check your handheld settings: Check your Windows computer settings: Check your Mac computer settings: Troubleshooting data synchronization problems Check your desktop configuration: Check the HotSync log: Check your conduit settings on a Windows computer: Check your conduit settings on a Mac computer: Troubleshooting wireless problems Check signal strength: Try accessing different wireless applications: The HotSync Cradle doesnt attach to my computer My computer doesnt have a CD-ROM drive Index A B C D G H I K L T U W