Contents Page ix
Creating additional service templates .......................................215
Adding detailed information to a service template .................215
Login scripts ...................................................................................218
Creating a login script on your handheld .................................219
Plug-in applications ......................................................................221
Deleting a service template ..........................................................221
Network preferences menu commands .....................................221
TCP/IP troubleshooting ...............................................................222
Owner preferences............................................................................223
ShortCuts preferences.......................................................................223
Creating a ShortCut ......................................................................224
Editing a ShortCut ........................................................................225
Deleting a ShortCut ......................................................................225
Appendix A: Maintaining Your Handheld....................227
Caring for your handheld................................................................227
Battery considerations......................................................................228
Resetting your handheld..................................................................229
Performing a soft reset .................................................................229
Performing a hard reset ................................................................230
Appendix B: Frequently Asked Questions...................233
Software installation problems........................................................234
Operating problems..........................................................................235
Tapping and writing problems.......................................................237
Application problems.......................................................................238
HotSync problems.............................................................................239
Beaming problems.............................................................................246
Recharging problems........................................................................247
Password problems...........................................................................247
Technical support..............................................................................248
Appendix C: Creating a Custom Expense Report........249
About mapping tables......................................................................249
Customizing existing sample templates........................................250
Determining the layout of the Expense Report.............................251
Labels ..............................................................................................251
Sections ...........................................................................................251
Analyzing your custom Expense Report.......................................252
Programming the mapping table....................................................253
Using applications other than Microsoft Excel.............................257
Expense file details............................................................................258