Troubleshooting
If after reading these operating instructions, you have additional questions related to the use of your television, please call the services centre in your local area.
Before calling service, please check the symptoms and follow suggested solutions.
Remote Control
Problem
Remote control does not operate
Possible Solutions
The batteries could be weak. Replace the batteries. Check the orientation of the batteries.
Make sure the power cord is plugged in.
Video and Audio
Problem | Possible Solutions |
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No picture (screen not lit), No sound
Make sure the power cord is plugged in.
Press POWER on the TV or on the remote control. Try another channel; it could be station trouble.
Dark, poor or no picture (Screen lit), good sound
•Select a proper picture mode.
•Adjust the brightness in the video setting.
•Check the antenna connections.
No colour/dark picture/colour | Adjust the colour saturation in the video setting. | |
is not correct | ||
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Only snow and noise appear | Check the antenna connections. | |
on the screen | Try another channel; it could be station trouble. | |
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Dotted lines or stripes | Adjust the antenna. | |
| Move the TV away from noise sources such as cars, neon signs, or hair dryers. | |
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Double images | Using a highly directional outdoor antenna or a cable may solve the problem. | |
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Good picture, no sound | The sound may be muted. Press MUTE again to cancel. | |
| Make sure the stereo mode is set to stereo or mono. | |
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Audio noise | Communication problems may occur if infrared communication equipment (e.g., | |
| infrared cordless headphones) is used near the TV. Move the infrared | |
| communication equipment away from the TV until the noise is eliminated. | |
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