Info. Code

Meaning

Possible Action

Page

 

 

 

 

722

Failed to obtain IP address from the DHCP server.

Check the 10Base-T/100Base-TX cable

9

 

 

connection.

 

 

 

Confirm that the Internet Parameter and the

 

 

 

DHCP server are correctly configured before

 

 

 

turning on or turning off the power.

 

 

 

Contact the Network Administrator.

 

 

 

 

 

725

DNS Server connection timed out. DNS Server is

Check the DNS Server IP Address.

---

 

down.

Contact the Network Administrator.

 

 

 

 

 

726

Received an error response from the DNS Server.

Check the POP Server Name.

---

 

 

Check the SMTP Server Name.

 

 

 

 

 

728

The document was sent to the Internet Fax in an

Change the XMT File Type (Fax Parameter

173

 

incompatible file format (PDF).

No. 177 (XMT File Type)) to "TIFF".

 

 

Note: PDF file format is only used when sending an

 

 

 

Internet Fax to a PC.

 

 

 

 

 

 

729

Failed to authenticate (SMTP Authentication) when

Check the SMTP Authentication. User Name

173

 

connecting with the SMTP server.

and Password.

 

 

 

Contact the Network Administrator.

 

 

 

 

 

730

Cannot retrieve the Journal nor program the Internet

Check that the Fax Parameter No. 158 (PC

172

 

Parameters and the Auto Dialer remotely via email

Remote Update) is set to "Valid".

 

 

from a PC.

 

 

 

 

 

 

731

The dialer buffer for manual dialling was full (70

Request the originator to re-send the Relay

---

 

stations) when the Relay Transmission Request was

Transmission Request after the reserved

 

 

received.

communication is finished.

 

 

 

 

 

800/814/

Unit was requested to relay a document or

Check with the other party.

---

816/825

Confidential Communication but has no capability.

 

 

 

 

 

 

815

Mailbox is full.

Install Optional Flash Memory Card.

---

 

 

 

 

826

The received sub-address is not preprogrammed in

Check entries in the address book. Check the

140

 

the address book.

entry of the sub-address of the remote station.

 

 

 

 

 

870

Memory overflow occurred while storing documents

Transmit documents without storing into

18

 

into memory for transmission.

memory.

 

 

 

 

 

NOTE

1. After identifying the problem and verifying the recommended action, if the Information Codes keep

 

reoccurring or for help on Information Codes that appear on your machine but are not listed above,

 

please contact your local Panasonic Authorized Dealer.

 

For mechanical failures, see the Troubleshooting section in the Operating Instructions (For Basic

 

Operations).

Problem Solving

189