P2 Asset Support System The member’s service program

Providing necessary information when you need it

P2 Asset Support System assists your P2HD use by providing extended warranty repairs & various technical information (update notices, operation guides, etc.) upon registration.

Free registration, no membership fees 5-year extended warranty repairs

Exclusive offer for P2HD !

Maximum 5-year extended warranty repairs are applied for P2HD models after registration. Several other services are also provided to members.

1st year

2nd year

3rd year

4th year

 

5th year

 

 

 

 

 

 

Basic warranty*1

 

Extended warranty repair*2

 

 

 

 

 

 

 

Latest news only for you

In the member’s web site, information is selected and presented for your models only. To be alerted to new firmware information and other releases, an email newsletter can be subscribed to.

Document library

You can filter through and find various technical information (operation guides, technical descriptions, etc.) quickly from the library.

Manage your equipment

You can easily know the update status and past service history of each unit, and can leave comments in free text as memos about your equipment.

*Not all models are eligible for extended warranty coverage.

*Please note that this extended warranty is not available in some countries/region see website below for the details.

*1: The basic warranty period may vary depending on the country/region see enclosed warranty card for warranty coverage.

*2: Not all repair work is covered by this extended warranty see enclosed warranty card for warranty coverage. The maximum warranty period may be adjusted depending on the number of hours the device has been used.

Details and user registration: http://panasonic.biz/sav/pass_e

Please refer to the latest Non-linear Compatibilty Information,

P2 Support and Downlord and Service Information, etc. at panasonic web site.

Notes Regarding the Handling of P2 Files Using a PC

http://pro-av.panasonic.net/

Mounting and Transferring Files

The PC must be installed with the included P2 driver in order to recognize, copy and transfer P2 files. This driver is also necessary when using the PC card slot and when handling P2 files stored on a hard-disk device, such as P2 store. The included P2 driver is compatible with Windows Vista, Windows XP, Windows 2000 and Mac OSX. For other operating requirements, refer to the P2 installation manual. The P2 driver and the P2 installation manual can be downloaded free from a Panasonic website. Visit https://eww.pavc.panasonic.co.jp/pro-av/ and click "P2 Support and Download."

Preview and Nonlinear Editing

To preview (play) P2 files on a PC, it is necessary to install P2 Viewer software (downloadable for free, for Windows only) or P2 CMS content management software (downloadable for free, for both Windows and Mac), both from Panasonic, or P2-compatible editing software available from other companies (for details, visit https://eww.pavc.panasonic.co.jp/pro-av/sales_o/p2/partners.html). Note that each software places specific requirements on the operating environment, and the operating environment must meet additional requirements to play and edit HD content on Windows PCs and Macs. For P2 Viewer or P2 CMS download and operating requirement information, visit https://eww.pavc.panasonic.co.jp/pro-av/. For operating requirements and details of other P2 editing software, visit the website of the relevant software manufacturer.

 

[Countries and Regions]

 

 

 

 

 

 

 

Panasonic Corporation

Argentina

+54

1 308 1610

Kuwait

+96

522431385

Switzerland

+41 (0) 41 259 96 32

 

 

Systems Business Group

Australia

+61

2 9986 7400

Lebanon

+96

11665557

Syria

+963 11 2318422/4

 

 

2-15 Matsuba-cho, Kadoma, Osaka 571-8503

Bahrain

+973 252292

Malaysia

+60

3 7809 7888

Taiwan

+886 2 2227 6214

 

 

Japan

Belgium

+32

(0) 2 481 04 57

Mexico

+52

55 5488 1000

Thailand

+66 2 731 8888

 

 

Phone +81 6 6901 1161 Fax +81 6 6908 5969

Bulgaria

+359 2 946 0786

Montenegro, Serbia

 

Turkey

+90 216 578 3700

 

 

Brazil

+55

11 3889 4035

 

+41

(0) 26 466 25 20

U.A.E. (for All Middle East)

http://pro-av.panasonic.net/

 

Canada

+1 905 624 5010

Netherlands

+31

73 64 02 577

 

+971 4 8862142

 

 

 

China

+86

10 6515 8828

New Zealand

+64

9 272 0100

Ukraine

+380 44 4903437

 

 

 

(Hong Kong

+852 2313 0888)

Norway

+47

67 91 78 00

U.S.A.

+44 (0)1344 70 69 20

 

 

 

Czech Republic

+420 236 032 552/511

Pakistan

+92

5370320 (SNT)

+1 201 348 5300

 

 

 

Denmark

+45

43 20 08 57

Palestine

+972 2 2988750

Vietnam

+848 38370280

 

 

 

Egypt

+20

2 23938151

Panama

+507 229 2955

 

 

 

 

 

Finland, Latvia, Lithuania, Estonia

Peru

+51

1 614 0000

 

 

 

 

 

France

+358 (9) 521 52 53

Philippines

+63

2 633 6163

 

 

 

 

 

+33

(0) 1 55 93 66 67

Poland

+48

(22) 338 1100

 

 

 

 

 

Germany, Austria +49

(0) 611 235 401

Portugal

+351 21 425 77 04

 

 

 

 

 

Greece

+30

210 96 92 300

Puerto Rico

+1 787 750 4300

 

 

 

 

 

Hungary

+36

(1) 382 60 60

Romania

+40

21 211 4855

 

 

 

 

 

India

+91

120 247 1000

Russia & CIS

+7 495 9804206

 

 

 

 

 

Indonesia

+62

21 385 9449

Saudi Arabia

+96

626444072

 

 

 

 

 

Iran

+98

21 2271463

Singapore

+65

6270 0110

 

 

 

 

 

(Vida)

Slovak Republic

+421 (0) 2 52 92 14 23

 

 

 

 

 

(Panasonic Office)+98

2188791102

Slovenia, Croatia, Bosnia, Macedonia

 

 

 

 

 

Italy

+39

02 6788 367

 

+44

(0) 20 76 63 36 57

 

 

 

 

 

Jordan

+962 6 5859801

South Africa

+27

11 3131622

 

 

 

 

 

Kazakhstan

+7 727 298 0891

Spain

+34

(93) 425 93 00

 

Factories of Systems Business Group have received

 

Korea

+82

2 2106 6641

Sweden

+46

(8) 680 26 41

 

ISO14001:2004-the Environmental Management

 

 

 

 

 

 

 

 

System certification. (Except for 3rd party's peripherals.)

SP-HPX370PE1

40K201004ZP-1 Printed in Japan

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Panasonic AG-HPX370 manual Latest news only for you, Document library, Manage your equipment