19
Troubleshooting
Cannot read/write to a
floppy disk
Unable to write to a floppy
disk
How to format a floppy
disk is unclear
Unable to read/write to the
hard disk
When the previous item is
not the cause
Disk Operations
Has the floppy disk been correctly inserted?
Has the floppy disk been correctly formatted?
Has the Setup Utility been used to set [Floppy Operation] to [Enable]? (
"Setup
Utility")
Your floppy disk content may be corrupted.
Is the floppy disk write-protected?
Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming the disk
volume and format type, start formatting.
Your drive or file may not have been properly set.
Check to see if the hard disk is full. If it is full, delete unnecessary files.
Your hard disk content may be corrupted. Contact Panasonic Technical Support.
Try testing another drive or media.
No display after powering
on
The power has not been cut,
but after a certain period of
time, there is no display
The resolution of the display
cannot be changed
An afterimage appears
The motion of the mouse
cursor is not smooth
The cursor does not move in
scrolling area of the touch
pad
The cursor cannot be con-
trolled
At the time of purchase, the display setting is preset for an external display. If you connect an
external display, the screen is displayed on the external display.
When there is no display to an external display,
• Check your cable connection to the external display.
• Confirm your display is powered on.
• Check the settings for your external display.
Try changing the display by pressing Fn + F3 .
When displaying only through an external display, if the computer is shut down by using
the suspend or hibernation function, there will be no display on the LCD unless the external
display is connected when operations are resumed. In this case, connect the external dis-
play.
Has the computer been set to the power-saving mode?
To resume operation of your computer from ECO mode, press any key.
To save power, your computer may have automatically entered the suspend or hibernation
mode. (
"Computing On the Road")
Set [None] for [Wallpaper] in [Start] - [Settings] - [Control Panel] - [Display] - [Background],
and then press [OK]. Then, once again try changing the resolution. After the change, be sure
to restart the computer.
If an image is displayed for a prolonged period of time, an afterimage may appear. This is not
a malfunction. The afterimage will disappear when a different screen is displayed.
Select [Start] - [Settings] - [Control Panel] - [Mouse] - [Motion] and add the check mark
for [Show trails].
When the Microsoft® IntelliMouseTM Wheel mode or the original mode is set for the touch
pad, only scroll operations are possible for the right part or bottom part of the touch pad. In
this case, cursor operations are possible by using the work surface excluding the right part or
bottom part. When no mode is set, the entire surface of the touch pad can be used for cursor
operations. ( page 11)
Was the touch pad touched while a key combination (such as Fn + F5 ) was being used?
In this case, restart the computer by using the keyboard (e.g., ).
Display