Troubleshooting (Basic)

nTouch Pad / Touchscreen (only for model with touchscreen)

 

 

The cursor does not work.

l When using the external mouse, connect it correctly.

 

 

 

 

 

 

 

l Restart the computer using the keyboard.

 

 

 

 

 

 

 

Press

 

and press

 

 

 

two times, and press

 

to select [Restart] and press

 

.

 

 

 

 

 

è

Enter

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

l If the computer does not respond to keyboard commands, read “No response”

 

 

 

 

(è below).

 

 

 

 

 

Cannot input using the touch

l Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.

 

 

pad.

l The drivers for some mice may disable the touch pad. Check your mouse’s operating

 

 

 

 

instructions.

 

 

 

 

 

<Only for model with touch

l Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility.

 

 

screen>

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot input using the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

touchscreen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot point the correct posi-

l Perform the touchscreen calibration (è page 16).

 

 

 

 

 

tion using the included stylus.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

n

Reference Manual

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Reference Manual is

l Install Adobe Reader.

 

 

 

 

 

not displayed.

A Log on to Windows as an administrator.

 

 

 

 

 

 

 

B Click

 

(Start) and input “c:\util\reader\AdbeRdr1001_en_US.exe” in [Search pro-

 

 

 

 

grams and files] then press Enter.

 

 

 

 

 

 

 

C Update Adobe Reader to its latest version.

 

 

 

 

 

 

 

If your computer is connected to the internet, start up Adobe Reader and click [Help]

 

 

 

 

- [Check for Updates...].

 

 

 

 

n

Others

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No response.

l Press

 

+

 

 

 

+

 

 

to open Task Manager and close the software application

 

 

Ctrl

Shift

Esc

 

 

 

 

that is not responding.

 

 

 

 

 

 

 

l An input screen (e.g., password input screen at startup) may be hidden behind another

 

 

 

 

window. Press

Alt

+

Tab

to check.

 

 

 

 

 

 

 

l Slide the power switch for 4 seconds or longer to shut down the computer, and then

Troubleshooting

 

 

 

 

 

 

slide the power switch to turn it on. If the application program does not work normally,

 

 

 

uninstall and reinstall the program. To uninstall, click

(Start) - [Control Panel] - [Pro-

 

 

 

 

 

 

 

 

grams] - [Uninstall a program].

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

26

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Image 26
Panasonic CF-31 appendix Touch Pad / Touchscreen only for model with touchscreen, Others

CF-31 specifications

The Panasonic CF-31, part of the Toughbook line, is a highly durable and versatile laptop designed for professionals who operate in demanding environments. Built to withstand the rigors of outdoor work, it combines robust construction with advanced technology to deliver reliable performance.

One of the standout features of the CF-31 is its rugged design. The laptop meets military standards (MIL-STD-810G) for toughness, making it resistant to drops, shocks, vibrations, and even extreme temperatures. It is also water-resistant and dustproof, further enhancing its usability in harsh conditions. With a magnesium alloy case and shock-mounted hard drive, the CF-31 is built to endure challenging workspaces.

The CF-31 is powered by Intel’s powerful processors, which ensure brisk performance for multitasking and running demanding applications. Depending on the specific configuration, it can come with Intel Core i5 or i7 processors that provide a combination of processing speed and energy efficiency. With options for solid-state drives (SSDs), the laptop enhances data access speeds, contributing to faster boot times and application launches.

Regarding display technology, the Panasonic CF-31 features a 13.1-inch sunlight-readable touchscreen, making it suitable for outdoor use where visibility can be a challenge. The screen boasts a high brightness level, allowing users to view content clearly even in direct sunlight. The multi-touch functionality adds to its ease of use, catering to those who prefer a more intuitive interface.

Connectivity is another strong point of the CF-31, equipped with a range of ports such as USB 3.0, Ethernet, HDMI, and even legacy ports to support various peripherals and devices. It also offers optional features like 4G LTE for mobile connectivity in the field, ensuring that users remain connected no matter where their work takes them.

The keyboard is designed for use in challenging conditions, featuring a spill-resistant layout with an adjustable backlight for low-light environments. This makes it suitable for professionals such as field engineers, first responders, and military personnel who require dependable technology in their day-to-day tasks.

Battery life is impressive, with options for extended batteries that can last up to 18 hours, enabling all-day use without the need for frequent recharging. This feature is essential for users in the field who may not have easy access to power sources.

Overall, the Panasonic CF-31 embodies a blend of ruggedness, processing power, and user-friendly features, making it a top choice for professionals needing a reliable laptop in demanding conditions.