Panasonic DMC-FH4, DMC-S5 Cannot print when connecting to printer, Cannot print the date

Q&A Troubleshooting

TV, computer, printer (Continued)

The card is not recognized by the computer. (You are using an SDXC Memory Card.)

●Make sure your computer supports SDXC memory cards. http://panasonic.net/avc/sdcard/information/SDXC.html

●When you insert a card, a message will be displayed requesting you to format the card, but do not format it.

●If [Access] remains displayed on the LCD monitor, turn off the camera and then disconnect the USB cable.

Uploading to YouTube or Facebook cannot be performed properly.

→Confirm that the login information (login ID, user name, e-mail address and password) is correct.

→Confirm that the PC is connected to the Internet.

→Confirm that the resident software (such as anti-virus software and the firewall, etc.) is not blocking access to YouTube or Facebook.

→Check the YouTube or Facebook site.

Cannot print when connecting to printer.

●Printer is not compatible with PictBridge.

●Select [PictBridge(PTP)] when connecting the camera to your computer. (→85)

Cannot print the date.

●Make date printing settings before printing.

→ With supplied software: Select “with dates” within print settings.

●Use [Date Stamp] function when taking a picture. (→63)

Edges cut off pictures when printing.

●Release any trimming or edgeless printing settings on printer before printing. (Consult printer operating manual.)

●The pictures were recorded in aspect ratio.

→ If printing in shop, check if 16:9 sizes can be printed.

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