13
VQT3L77 OperationsReference
Troubleshooting
Before requesting service, make the following
checks. If you still need assistance, please contact
us.
U.S.A. and Puerto Rico: See page 14.
Canada: See page 15.

To reset

Images from this DVD player do not appear
on the television.
You forget your password.
Reset the DVD player to the factory defaults.
Press POWER 8 on the DVD player to
turn it on.
Press OPEN/CLOSE ; to open the disc
tray.
Press and hold g and q on the DVD player
at the same time for more than 5 seconds
with the tray open.
All the settings return to the factory preset.
⇒
1)
2)
3)
No picture./No sound.
Check the video connection between the DVD
player and the TV.
Turn on your TV and set to the correct in
channel for the DVD player.
⇒
⇒
Remote control does not work.
Aim the remote control directly at the sensor
on the front of the DVD player.
⇒
The screen is distorted. Noise occurs.
Check if the TV System setting is correct.⇒
Discs cannot be played back.
Check for any scratches or smudges on the
disc. If the disc is dirty, clean the disc.
⇒
Not able to select some items in the setup/
system menu.
Press STOP g twice before selecting the
setup/system menu.
Depending on the disc availability, some menu
items cannot be selected.
⇒
⇒
•
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Specifi cations / Troubleshooting Changing the player settings
When the following messages on the unit’s
display.
(LOAD)
Loading the media. Wait a moment.⇒
(STOP)
Stopping the playback.⇒
There is no disc, or a disc that cannot be
played has been inserted.
⇒
(OPEN)
The tray is open.⇒
(TITLE)
The disc title is displayed.
Press e r w q to select the title, then
press OK.
⇒
(NOUSB)
There is no USB device in USB mode.⇒