Unacceptable Documents
The following types of documents may not scan properly:
Torn or frayed documents
Curled, wrinkled or folded documents
Carbon paper
Thick or irregular documents such as envelopes, documents that are glued together, etc.
Perforated or punched paper
Coated paper
Do not scan the following types of paper:
Thermal paper
Photographs
OHP sheets, other plastic films, cloths, or metallic sheets
Paper with irregularities such as paper clips, staples, paste, or glue
Document with wet ink or cinnabar seal ink
Non-rectangular or irregularly shaped paper

Notes about documents for scanning

Depending on the paper type, scanning results may be poor when you scan unacceptable documents, or
even documents that should be acceptable.
If a paper jam or double feeding occurs, try scanning again after doing the following:
Clean the rollers and sensors.
Reduce the number of sheets of paper loaded on the hopper.
Change the orientation of documents placed in portrait orientation to landscape orientation, or vice
versa.
Scan the documents using manual feeding.
When using stapled document detection, completely flatten any curling or creases on the rear end of the
document, and then perform scanning.
22 Operating Manual
Operation