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Before Requesting Help
Panasonic Australia operates a toll free Customer Support Centre.
Please phone Panasonic on 132600 for assistance.
Problem Possible cause Solution Page
No dial tone. •Telephone line not
connected.
•Insert telephone line cord
to network.
•Turn power OFF then
ON.
p.12
p.14
Cannot dial out. •Call Bar mode ON.
•Particular dialled number
is restricted.
•Key lock mode ON.
•Turn feature OFF.
•Remove number from
call restricted list.
•Turn key lock OFF.
p.40
p.46
p.18
Handset will not ring. •Ringer switched off. •Set ringer to one of 6
volume levels.
p.37
Last number redial does
not work.
•Number exceeded 24
digits.
•Redial manually. p.19
No Caller ID number
displayed.
•Service not supplied.
•Caller has withheld info.
•Caller ID service must be
arranged with your
telephone company.
p.21
icon flashes. •Battery low. •Recharge batteries. p.12
Cannot register handset to
base.
•Max. number of bases
already registered to
handset.
•Max. number of handsets
already registered to
base unit.
•Wrong PIN number
entered (Default 0000).
•Electrical noise in local
area.
•Delete unused base
registrations from
handset.
•Delete unused handset
registrations from base.
•If PIN number is lost,
contact the Panasonic
Service Centre.
•Move base/handset
away from sources of
electrical noise (e.g. TVs,
radios, etc.).
p.51
p.51
p.47
p.5
500AL_e_05.fm Page 62 Wednesday, July 2, 2003 2:59 PM