ZyXEL Communications quick start Troubleshooting, ZyXEL AG-100 Quick Start Guide, Problem

Models: AG-100

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Troubleshooting

 

 

ZyXEL AG-100 Quick Start Guide

 

 

 

Troubleshooting

 

 

PROBLEM

CORRECTIVE ACTION

 

 

 

 

 

 

Windows does not

Make sure the ZyXEL AG-100 is properly inserted into the

 

 

auto-detect the

CardBus slot and then restart your computer. Once the

 

 

ZyXEL AG-100.

computer has restarted, check the status of the LEDs on the

 

 

 

ZyXEL AG-100.

 

 

 

 

 

 

 

Perform a hardware scan by clicking Start, Settings, Control

 

 

 

Panel and then double-click Add/Remove Hardware. (Steps

 

 

 

may vary depending on Windows version).

 

 

 

Follow the on-screen instructions to search for the ZyXEL AG-

 

 

 

100 and install the driver.

 

 

 

 

 

 

 

Check for possible hardware conflicts. In Windows, click Start,

 

 

 

Settings, Control Panel, System, Hardware and then click

 

 

 

Device Manager. Verify the status of the ZyXEL AG-100 under

 

 

 

Network Adapter. (Steps may vary depending on the Windows

 

 

 

version).

 

 

 

Install the ZyXEL AG-100 in another computer. If the error

 

 

 

persists, there may be a hardware problem. In this case, please

 

 

 

contact ZyXEL customer support at 800-978-7222 or on the

 

 

 

web at http://www.us.zyxel.com.

 

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ZyXEL Communications quick start Troubleshooting, ZyXEL AG-100 Quick Start Guide, Problem, Corrective Action