Rvi c e, To test probe and air sensor | Alto-Shaam ASC-4G guide

s e rvi c e

troubleshooting guide

Error
Code	Description	possible Cause

E-10	Cavity air sensor shorted	Cavity air sensor reading < 5°F. Verify sensor integrity.
		See sensor test instructions below.
E-11	Cavity air sensor open	Cavity air sensor reading > 517°F. Verify sensor integrity.
E-11	Cavity air sensor open	See sensor test instructions below.
		See sensor test instructions below.
E-20	product probe is shorted	Product probe reading < 5°F. Verify sensor integrity.
E-20	Oven will cook in time only	See sensor test instructions below.
	Oven will cook in time only	See sensor test instructions below.
E-21	product probe is open	Product Probe reading > 517°F. Verify sensor integrity.
E-21	Oven will cook in time only	See sensor test instructions below.
	Oven will cook in time only	See sensor test instructions below.
E-30	under temperature	Unit has not reached set-point for more than 90 minutes.
		Unit has been higher than 25°F above the maximum cavity set-point for
E-31	over temperature	more than 2 minutes. Note: holding Cabinets with this error code are
		more than 145°F higher than the maximum set-point.
E-50	temp. measurement error	Contact factory.
E-51	temp. measurement error	Contact factory.
E-60	Real time clock error	Data set to factory default. ensure that date and time are correct if applicable.
E-61	Real time clock error	Contact factory.
E-78	voltage low	Voltage below 90 VAC on a 125 VAC unit, or below 190 VAC on a
		208-240 VAC unit. Correct voltage.
E-79	voltage high	Voltage over 130 VAC on a 125 VAC unit, or over 250 VAC on a
		208-240 VAC unit. Correct voltage.
E-80	EEpRoM Error	ensure that all temperatures and times are properly set.
		Contact factory if problem persists.
E-81	EEpRoM Error	Contact factory.
E-82	EEpRoM Error	Contact factory.
E-83	EEpRoM Error	Contact factory.
E-85	EEpRoM Error	All timers, if previously on, are now off. Possible bad eePrOM.
E-86	EEpRoM Error	Stored hACCP memory corrupted. hACCP Address reset to 1. Possible bad
		eePrOM. Contact factory if problem persists.
E-87	EEpRoM Error	Stored offsets corrupted. Offsets reset to 0. Control may need a recalibration.
		Possible bad eePrOM. Contact factory if problem persists.
E-88	EEpRoM Error	All timer set-points are reset to 1 minute. Timers, if previously on, are now
		off. Possible bad eePrOM.
E-90	button stuck	A button has been held down for >60 seconds. Adjust control. error will
		reset when the problem has been resolved.
E-dS	Datakey error	Datakey digital signature incompatible. Cycle power, and install compatible
		Datakey if error persists.
E-dt	Datakey error	Datakey incompatible with control. Install compatible Datakey.
E-du	Datakey unplugged	Install Datakey and cycle power to control to clear error.

Note: If in doubt, always cycle the power to the control and contact factory if the problem persists.

to test probe and air sensor:

Test probe and air sensor by placing sensor in ice water bath and using an ohmmeter set on the ohm scale. The reading should be 100 ohms resistance. If it is more than 2 ohms higher or lower, sensor needs to be replaced.

Part numbers and drawings are subject to change without notice..

ASC-4G Gas Convection Oven - Electronic Control • 22

ASC-4G specifications

The Alto-Shaam ASC-4G is a state-of-the-art cooking and holding unit designed specifically for the modern commercial kitchen, where efficiency and precision are paramount. This innovative appliance combines versatility and advanced technology, making it an essential addition for chefs looking to enhance restaurant operations, streamline food preparation, and maintain food quality.

One of the standout features of the ASC-4G is its ability to cook and hold a variety of foods, from meats to vegetables, with exceptional consistency. The unit is equipped with an advanced SmartHold technology that intelligently manages food temperature and moisture, ensuring that each dish is served at its peak quality. This technology also minimizes the risk of overcooking, which can lead to loss of flavor and texture.

The ASC-4G utilizes a highly efficient, energy-saving design. With its convection heating system, the appliance circulates hot air uniformly throughout the cooking chamber. This ensures even cooking, reducing the need for rotating trays during the cooking process. This feature not only enhances the cooking efficiency but also helps in energy conservation, making it a cost-effective solution for busy kitchens.

Another impressive characteristic of the ASC-4G is its user-friendly digital controls. The intuitive interface allows chefs to easily program cooking times, temperatures, and settings, providing the flexibility required in fast-paced environments. Furthermore, the operating system is designed for easy cleaning, with a sleek stainless-steel exterior and removable drip trays that facilitate maintenance.

The ASC-4G also prioritizes food safety, featuring built-in temperature probes that monitor food temperature in real time. This feature ensures that meals are not only cooked to perfection but are also safe for consumption, adhering to strict health regulations.

In summary, the Alto-Shaam ASC-4G stands out in the realm of commercial kitchen appliances. With its combination of SmartHold technology, efficient convection cooking, user-friendly digital controls, and a commitment to food safety, this unit is tailored to meet the needs of today's culinary professionals. Whether you're preparing large quantities for busy service periods or holding pre-cooked meals at the right temperature, the ASC-4G delivers unmatched performance and reliability, making it a worthy investment for any professional kitchen.

Alto-Shaam ASC-4G Rvi c e, To test probe and air sensor, Error Code Description Possible Cause

Models: ASC-4G

s e rvi c e

troubleshooting guide

Error

Code

Description

possible Cause

product probe is shorted

product probe is open

under temperature

over temperature

EEpRoM Error

button stuck

Datakey error

to test probe and air sensor:

ASC-4G specifications