ANYTIME

ANYWHERE

COMMUNICATION

KX - TDE600 IP PBX system s e a m l e s s l y i n t e g r a t e s w i t h u n i f i e d communications productivity applications for improved business efficiency - whether you use IP , Digital, DECT wireless Terminals or even Smart Mobile Devices. Empower your staff to handle business communications on any device - anytime, anywhere.

Communication Assistant Productivity Application Suite

The Panasonic Communication Assistant productivity software suite is a highly intuitive unified communications (UC) solution that blends easy point and click telephony together with presence, availability, Microsoft Outlook® integration, visual voice messaging and a variety of collaboration tools to simplify and enhance real-time communications for business telephony users.

Designed for easy installation and maintenance - Communication Assistant can be deployed without the need of any additional server - making it an ideal solution for small to medium size businesses with limited IT knowledge and staff while enterprise businesses requiring scalability to support large deployments, thinclient support and enhanced features - can choose Communication Assistant (CA) server based deployments.

Communication Assistant - Highlights

 

Easy & User-friendly Operation

 

 

Effective Visualisation

 

 

 

 

 

 

 

Team Management & Collaboration

 

 

 

Business Application Integration

 

 

 

 

 

 

 

Integrated Presence and Availability

 

 

 

IP Camera Integration

 

 

 

 

 

 

 

 

 

Mode

Targeted Solution

Benefits

Communication Assistant Basic

Point and click unified communications

Helps you visually control office communications

 

 

for desk based or remote workers

from your PC.

 

 

 

 

Communication Assistant Pro

Point and click unified communications

Helps you visually control all your

 

 

for desk based or remote workers.

communications from your PC. Stay informed of

 

 

Provides users with real-time presence

users availability in real-time. Provides Agent

 

 

information

functionality for informal call centres.

 

 

 

 

Communication Assistant

Team supervisors to monitor

Helps you to visually manage all your group

Supervisor

employees' call activities.

members telephony activities.

 

 

 

 

In addition to the three modes - selectable during installation, application functionality can be further enhanced by selecting various options - as listed in the table below:

 

Options

License

Benefits

 

 

Softphone

Yes

Allows remote workers to use laptops as full office phone extensions.

 

 

ICD Group Agent Features

No

Allows informal call centre agents and supervisors to have agent features such as login/logout,

 

 

 

wrap-up, etc.

 

Thin Client Support

Yes

Supports Microsoft Windows and Citrix XenApps Terminal Server environment.

 

 

 

 

 

 

 

 

 

 

 

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Panasonic KX-TDE600 PURE IP PBX manual Anytime, Communication Assistant Productivity Application Suite