4.1 Troubleshooting

4.1.3Operation

 

PROBLEM

 

PROBABLE CAUSE

 

SOLUTION

 

 

 

 

 

 

When using the

The HANDSET/

When the headset is not used, set the

 

speakerphone on an

 

HEADSET selector is set

 

HANDSET/HEADSET selector to the

 

analogue proprietary

 

to the "HEADSET"

 

"HANDSET" position.

 

telephone, no sound is

 

position.

 

 

 

heard.

 

 

 

 

 

 

 

 

 

 

The proprietary telephone

The ringer volume is set to

Set to "HIGH" or "LOW".

 

(PT) does not ring.

 

off.

 

 

 

 

 

 

 

• During a power failure,

 

 

Only single line telephones (SLTs) can be

 

PTs connected to jack

 

 

 

used during a power failure. Disconnect

 

numbers 01, 09, or 17 do

 

 

 

the PT and connect an SLT.

 

not operate.

 

 

 

 

 

 

 

 

 

• Outside (CO) line calls

A flexible button on the PT

Programme the CO buttons. Refer to

 

cannot be made with a PT.

 

has not been programmed

 

"1.18.2 Flexible Buttons" in the Feature

 

 

 

to select an outside (CO)

 

Guide.

 

 

 

line.

 

 

 

 

 

 

 

• An SLT set to "tone"

There may be something

1.

Select "Enable" for DTMF receiver 1 and

 

dialling mode cannot

 

wrong with the DTMF

 

"Disable" for DTMF receiver 2 through

 

make calls.

 

receiver.

 

system programming, "DTMF Receiver

 

 

 

 

 

Check [107]".

 

 

 

 

2.

Try to make a call using a tone-type SLT

 

 

 

 

 

connected to one of extension jacks 01–

 

 

 

 

 

08.

 

 

 

 

3.

If you cannot make the call, the problem

 

 

 

 

 

may have been caused by DTMF receiver

 

 

 

 

 

1. If the call can be made, go to step 4.

 

 

 

 

4.

Try DTMF receiver 2. Select "Disable" for

 

 

 

 

 

DTMF receiver 1 and "Enable" for DTMF

 

 

 

 

 

receiver 2 through system programming,

 

 

 

 

 

"DTMF Receiver Check [107]", and make

 

 

 

 

 

another call. If you cannot make the call,

 

 

 

 

 

the problem may have been caused by

 

 

 

 

 

DTMF receiver 2. If the call can be made,

 

 

 

 

 

go to step 5.

 

 

 

 

5.

Check the other 4 DTMF receivers the

 

 

 

 

 

same way through "DTMF Receiver Check

 

 

 

 

 

[107]" in system programming.

 

 

 

 

 

 

84

Installation Manual

Page 84
Image 84
Panasonic KX-TEM824, KX-TES824 installation manual Operation

KX-TEM824, KX-TES824 specifications

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