Useful Information
24
Error messagesTroubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.

General use

*1 KX-TG1611
Display message Cause/solution
Memory Full LThe phonebook memory is full. Erase unwanted entries (page 13).
Problem Cause/solution
The handset does not turn on even
after installing charged batteries.
LPlace the handset on the base unit or charger to turn
on the handset.
The unit does not work. LMake sure the batteries are installed correctly (page
7).
LFully charge the batteries (page 8).
LCheck the connections (page 7).
LUnplug the base unit’s AC adaptor to reset the unit
and turn off the handset. Reconnect the adaptor, turn
on the handset and try again.
LRemove the batteries from the handset and install
again.
LThe handset has not been registered to the base
unit. Register the handset (page 27).
The handset display is blank. LThe handset is not turned on. Turn the power on
(page 10).
I cannot hear a dial tone. LMake sure that you are using the supplied telephone
line cord. Your old telephone line cord may have a
different wiring configuration.
LThe base unit’s AC adaptor or telephone line cord is
not connected. Check the connections.
LDisconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our
service personnel to have the unit repaired. If the
working telephone does not operate properly,
contact your service provider/telephone company.
I cannot use the intercom feature.*1 LThis feature is shared between the h andsets.
Although the handset displays Intercom, this
feature is not available for this model.
TG1611SA(e).book Page 24 Monday, April 4, 2011 9:08 AM