Useful Information

Problem

 

Cause & Solution

 

 

 

Noise is heard during a call.

• You are using the handset or base unit in an area

 

 

with high electrical interference. Place the handset

 

 

and base unit away from interference sources,

 

 

such as antennas and mobile phones.

 

 

 

 

Pressing [

] does not display/ dial

• The redialled number was more than 20 digits long.

the last number dialled.

Redial the number manually.

 

 

 

I tried to charge the batteries, but they

• Make sure the charge contacts are not dirty and the

do not charge at all.

AC adaptor is connected properly, then try again.

 

 

 

I charged the batteries for 10 hours, but

• Clean the charge contacts and charge again (page

still flashes.

7,8).

 

 

 

• It is time to replace the batteries (page 7).

 

 

 

I charged the batteries for 10 hours, but

• Wipe the battery ends (+, –) and the unit contacts

the operating time seems to be short.

with a dry cloth.

 

 

 

Caller information is not displayed.

• You must subscribe to Caller ID service.

 

 

• Your unit is connected to a telephone line with

 

 

ADSL (JetStream) service. We recommend that you

 

 

contact your ADSL service provider to have an

 

 

ADSL Splitter installed. We do not recommend the

 

 

use of generic ADSL filters. Contact your ADSL

 

 

service provider for details.

 

 

• When you answer the calls, the caller information

 

 

will not be left in the call log.

 

 

• Other telephone equipment such as a monitored

 

 

Burglar Alarm or the modem in the SKY Digital

 

 

decoder may be interfering with this unit.

 

 

Disconnect the other equipment and try again.

 

 

 

I reset the handset but a long beep is

• Reset has failed. Please try again (page 11).

heard and the display returns to

 

 

telephone setting mode.

 

 

 

 

 

I found the numbers stored in the

• If you reset to default, the numbers in the

phonebook and in the redial list are

phonebook and redial list are cleared.

cleared.

 

 

 

 

 

I cannot enter the PIN.

• If you have changed PIN but forgot it, please

 

 

contact your nearest Panasonic Service Centre

 

 

for help.

-CALL- is displayed.

Caller information has been received (page 15).

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Panasonic KX-TG1702NZ, KX-TG1701NZ operating instructions Useful Information, Problem Cause & Solution