Useful Information
18 For assistance, please visit http://www.panasonic.com/phonehelp
Troubleshooting
Problem Cause & solution
The USB adaptor does
not work.
LThe USB adaptor may not work properly depending on
the power supply of your computer’s USB port. If this is
the case and your computer has multiple USB ports, we
recommend that you try other USB ports.
The MULTI TALK V USB
Utility does not start when
I connect the USB
adaptor to my computer.
LStart the software manually. Click the [Start], then
select [Programs]-[Panasonic]-[MULTI TALK V]-
[MULTI TALK V USB Utility]. (For Windows XP, click
[All Programs] instead of [Programs].)
LAfter you have started the MULTI TALK V USB Utility,
you can enable the Auto Startup feature to make sure
the MULTI TALK V USB Utility starts each time your
computer is started up. To enable Auto Startup, right-
click on the MULTI TALK V USB Utility icon in the
system tray and insert a check mark next to [Auto
Startup].
I cannot connect to the
base unit.
LThe USB adaptor is too far from the base unit. Move
closer to the base unit.
LThe registration may be canceled from the base unit.
Register the USB adaptor to the base unit again (page
14).
I cannot read the
language displayed by
the MULTI TALK V USB
Utility.
LYou can change the application’s display language to
English, French, or Spanish. Right-click the MULTI
TALK V USB Utility icon in the system tray, then click the
desired language.
Multiple base units are
listed in the Device List
and I do not know which
is my base unit.
LChange your base unit’s name and click [Find Device].
The new base unit’s name will be displayed in the
Device List. To change your base unit’s name, see the
operating instructions included with the base unit.
THA14(e).book Page 18 Tuesday, March 7, 2006 5:31 PM