For assistance, please call: 1-800-211-PANA(7262) For assistance, please call: 1-800-211-PANA(7262)
1Getting Started1-A Location of controls
4Things You Should Know1-B Settings
4-A Wall Mounting
($) (TONE) Button (3-B)
(FLASH) Button
(3-A)
RINGER Selector
(1-B)
(REDIAL) Button (2-A)
DIALING MODE Selector
(1-B)
VOLUME (^), (_)
Buttons (2-A)
2
ABC
3
DEF
1
5
JKL
6
MNO
4
GHI
8
TUV
9
WXYZ
7
PQRS
0
TONE
FLASH
REDIAL
VOLUME
OPER
1Connect the telephone line cord (1).
2Connect the handset cord (2), then confirm
the dial tone.
Single-Line
Telephone Jack (RJ11C)
Handset Cord
Handset
Telephone Line Cord
RINGER Selector
DIALING MODE
Selector
1
2
1When the unit rings, lift the handset.
2When finished talking, hang up.
TONE PULSE
DIALING MODE
HIGH OFF
RINGER
3Set the DIALING MODE selector to TONE.
≥If you cannot dial, set to PULSE.
4Set the RINGER selector to HIGH, LOW or
OFF.
(Ex. “LOW” is selected.)
2-A Making Calls
2-B Answering Calls
1Lift the handset.
2Dial a phone number.
≥If you misdial, hang up and start again from
step 1.
3When finished talking, hang up.
To redial the last number dialed
Lift the handset. ➡Press (REDIAL).
To adjust the receiver volume (6 levels)
while talking
To increase, press (^).
To decrease, press (_).
≥After hanging up, the volume level will be saved.
2Operation 3Special Features3-A For Call Waiting Service Users
Press (FLASH) if you hear a call-waiting tone
while talking.
≥The first call is put on hold and you can answer the
second call.
≥To return to the first caller, press (FLASH)again.
3-B Temporary Tone Dialing
(For Rotary or Pulse Service Users)
Press ($) (TONE) before entering access
numbers which require tone dialing.
≥The dialing mode changes to tone. You can enter
numbers to access answering services, electronic
banking services, etc. When you hang up, the
mode will return to pulse.
≥Access numbers entered after pressing ($)
(TONE) will not be included when redialing.
The unit can be mounted on a wall phone plate.
1Press the tabs in the direction of the arrows
(1), then remove the wall mounting adaptor
(2).
Wall Phone
Plate
Hooks
≥Environment—do not place the unit in a room
where the temperature is less than 5oC(41oF) or
greater than 40oC(104oF). Allow 10 cm (4z)
clearance around the unit for proper ventilation.
Avoid excessive smoke, dust, mechanical
vibration, shock, or direct sunlight.
≥Routine care—wipe the unit with a soft cloth. Do
not use benzine, thinner, or any abrasive powder.
≥If there is any trouble—disconnect the unit from
the telephone line and connect a known working
phone. If the known working phone operates
properly, have your unit repaired by one of the
authorized Panasonic Factory Service Centers. If
the known working phone does not operate
properly, consult your telephone company.
Printed in USA PQQX13857YA F0703-1073D
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of
America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial
Park Carolina, Puerto Rico 00985
For your future reference
Serial No.
(found on the bottom of the unit)
Date of purchase
Name and address of dealer
Integrated Telephone System
Operating InstructionsModel No. KX-TS500B
KX-TS500W
Pulse-or-tone dialing capability
PLEASE READ BEFORE USE AND SAVE.
∑Handset. . . . . . . one
Order No.
PQJXE0401Z (Black)
PQJXE0411Z (White)
∑Handset Cord. . . one
Order No.
PQJA212N (Black)
PQJA212M (White)
∑Telephone Line Cord
. . . . . . . . . . . . . one
Order No.
PQJA10075Z
Accessories (included)
4-C Helpful Information
≥When set to OFF, the unit will not ring.
3Connect the telephone line cord. Mount the
unit, then slide down.
≥Fasten the cord to prevent it from being
disconnected.
1
1
2
2Tuck the telephone line cord inside the wall
mounting adaptor, and push it in the
direction of the arrow (1and 2).
≥The word “UP WALL”should face upward.
1
2
KX-TS500W
4-D Specifications
Power Source: From telephone line
Dimensions (H x W x D):
Approx. 96 mm x 150 mm x 200 mm
(3 25⁄32q k 5 29⁄32qk7 7⁄8q)
Mass (Weight): Approx. 475 g (1.05 lb.)
Dialing Mode: Tone (DTMF)/Pulse
Operating Environment: 5°C – 40°C (41oF – 104oF)
Specifications are subject to change without notice.
Attach your purchase receipt here.
If you need assistance with the set-up or
operation,
please call 1-800-211-PANA(7262)
≥For extra orders, call
1-800-332-5368.
Panasonic World Wide Web:
http://www.panasonic.com
for customers in the USA or Puerto Rico
For product service
≥Call 1-800-211-PANA(7262) or 1-800-833-9626 for
the location of an authorized servicenter.
≥Panasonic’s e-mail address for customer inquiries:
consumerproducts@panasonic.com
for customers in the USA or Puerto Rico ONLY
4-B Troubleshooting
Problem
The unit does
not work.
The call cannot
be connected
even if you
dialed correctly.
The unit does
not ring.
If you cannot
solve your
problem
Remedy
≥Check the settings (1-B).
≥Check whether the DIALING
MODE selector setting is
correct or not (1-B).
≥The RINGER selector is set
to OFF. Set to HIGH or LOW
(1-B).
≥Call our customer call center
at 1-800-211-PANA(7262).
≥Panasonic’s e-mail address
for customer inquiries:
consumerproducts@panasonic.com
for customers in the USA or
Puerto Rico ONLY
When you ship the product
≥Carefully pack your unit, preferably in the original
carton.
≥Attach a letter, detailing the symptom, to the outside
of the carton.
Symptom
≥Send the unit to an authorized servicenter, prepaid and
adequately insured.
≥Do not send your unit to the Panasonic Consumer
Electronics Company listed on the back cover or to
executive or regional sales offices.
These locations do not repair consumer products.