Troubleshooting, Problem Cause and Remedy | Panasonic KX-TSC11

Troubleshooting

Problem	Cause and Remedy

The unit does not work.	• Check the settings (p. 6 – 14).
	• Remove the batteries and reinstall them
	to reset the unit.

The unit does not ring.	• The ringer selector is set to OFF. Set to
	HIGH or LOW (p. 11).

The display is blank.	• Install new batteries (p. 34).

You cannot dial.	• Check that the dialing mode selection is
	correct (p. 10).
	• The dialed number is restricted. To
	cancel, see page 32.

The other party suddenly	• [MUTE] may have been pressed during
cannot hear your voice	the conversation. If “		” is displayed,

during a conversation.	press [MUTE].

You cannot program items	• Programming is not possible when the
such as the dialing mode.	handset is off the cradle.
	• Do not pause for over 60 seconds while
	programming.

You cannot store a name and phone number in memory.

•When using the Call Restriction feature (p. 32), you cannot store an emergency number in the Phone Book List.

•If “PHONEBOOK FULL” is displayed, erase other stored items from the Phone Book List (p. 28).

•Programming is not possible when the handset is off the cradle.

•Check that the batteries are installed in the unit and that the battery power is not low.

•Do not pause for over 60 seconds while storing.

•Do not enter a phone number more than 22 digits long.

Useful

While programming or	• To answer the call, lift the handset. Start
searching, the unit starts to	again from the beginning after hanging
ring and stops the program/	up.
search.

Information

For assistance, please call: 1-800-211-PANA(7262)

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Panasonic KX-TSC11B operating instructions Troubleshooting, Problem Cause and Remedy, While programming or

Contents

For customers in the USA or Puerto Rico KX-TSC11B Serial No Date of purchase Accessories includedBefore Initial Use Attach your purchase receipt here For your future reference Contents Mute Button How to use the Navigator keyLocation of Controls SMITH,JOHN DisplayMissed Calls If you subscribe to an xDSL service SettingsInstalling the Batteries Connecting the Handset/Telephone Line Cord During programming Programming Summary Enter Time SettingsTime and Date SET Clock ? Enter Year Saved For Caller ID service users pEnter MONTH/DAY Press Enter Select Pulse or Tone by pressing or Dialing ModeSave Phonebook ? SET Dial Mode ? Tone Saved Scroll to LCD Contrast ? by Ringer VolumeLCD Contrast LCD Contrast ? Press Enter Select OFF or on by pressing or Caller ID Number Auto EditSET Auto Edit ? Saved To turn Caller ID Number Auto Edit on or OFF Press Enter Select on or OFF by pressing or Voice Mail ToneSave Phonebook ? VM Tone Detect ? Saved Make sure that the handset is on the cradle Save Phonebook ? Change LANGUAGE? English Saved Display Language To redial the last number dialed To redial using the redial list Memory RedialTo adjust the handset volume 4 levels while talking Making Calls ROBINSON,TINA Caller ID ServiceHow caller information is displayed when a call is received Answering Calls To check who has called, follow the steps below Using the Caller ListViewing the Caller List If you have received 10 new calls, Press to enter the list Using the Caller ListEx. When you search from the most recent call Display meaning Scroll to the desired caller by pressing Calling Back from the Caller ListEditing the Caller’s Phone Number Press or to enter the Caller List MITH,JOHN ProceduresStoring Caller List Information in the Phone Book List ALL Erased Erasing Caller List InformationErased ALL Erase ? Storing Names and Phone Numbers in the Phone Book List Phone Book To store an emergency number Use Or to move the cursor to the incorrect character, press Phone BookSelecting characters to enter names If you make a mistake while entering a name Book List Scroll to the desired item by Press Pressing Dialing from the Phone BookPhonebook List Press or to enter the Phone While you are on a call Keys Index Symbols R, S Y, Z SpaceChain Dial Index table To add a number EditingJane ANE Erase ? Erased Voice Mail ServiceErasing Listening to Voice Mail Messages Temporary Tone Dialing Special FeaturesHow to Use the Pause Button For Call Waiting Service Users SET Flash Time ? Special FeaturesMute Flash Button To set the password Setting the PasswordChange PASSWORD? Current Password NEW Password Restrict NO.9 Enter PasswordCall Restriction Call Restrict ? Restrict no Wall Mounting Adjust the LCD contrast level for best view p Battery Precautions Battery Replacement While programming or TroubleshootingProblem Cause and Remedy Troubleshooting Important Safety Instructions Important Safety Instructions Operating Environment SpecificationsMass Weight Dialing Mode FCC and Other Information Useful Information Pause Index Warranty Limited Warranty Limits And Exclusions Customer services Page Page PQQX14369WA F1204-3045D When you ship the productFor hearing or speech impaired TTY users, TTY Copyright