Panasonic PV-GS19, PV-GS35, PV-GS31 Before Requesting Service Problems and Solutions

Others

Before Requesting Service (Problems and Solutions)

Power/Body

The Camcorder power cannot be turned on.

•Is the battery fully charged? Use a fully charged battery.

•The battery protection circuit may have operated. Attach the battery to the AC adaptor for 5 to

10 seconds. If the Camcorder still cannot be used, the battery is faulty.

The Camcorder power is turned off automatically.

•If you set [ POWER SAVE] to [5 MINUTES] and do not operate the Camcorder for about

5 continuous minutes, the power is automatically turned off for tape protection and power conservation. To resume recording, turn the [OFF/ ON] switch to [OFF]. Then turn it to [ON] again. (p. 58)

The Camcorder power does not stay on long enough.

•Is the battery low? If the remaining battery power indication is flashing or the message [LOW BATTERY] is displayed, the battery has run down. Charge the battery or attach a fully charged battery. (p. 15)

•Has condensation occurred? When you carry the Camcorder from a cold place into a warm place, condensation may occur inside it. If so, the power is turned off automatically, disabling all operations except for taking cassettes out. Wait until the condensation indication disappears. (p. 64)

Battery runs down quickly.

•Is the battery fully charged? Charge it with the AC adaptor. (p. 15)

•Are you using the battery in an extremely cold place? The battery is affected by ambient temperature. In cold places, the operating time of the battery becomes shorter.

•Has the battery worn out? The battery has a limited life. If the operating time is still too short even after the battery is fully charged, depending on the usage, the battery has worn out and can no longer be used.

The Camcorder cannot be operated though powered up.

The Camcorder does not operate normally.

•Remove the cassette and then press the [RESET] button. (p. 70) If normal conditions are not restored yet, turn off the power. Then, about 1 minute later, turn on the power again. (Conducting the above operation when the Access Lamp is on may destroy the data on the card.)

The cassette cannot be removed.

•Does the power lamp comes on when opening the cassette cover? (p. 17) Make sure that the battery and the AC adaptor are properly connected. (p. 15)

•Is the battery in use discharged? Charge the battery and remove the cassette.

•Close the cassette cover completely, and fully open it again. (p. 17)

No operation other than cassette removal can be performed.

•Has condensation occurred? Wait until the condensation indication disappears. (p. 64)

The Remote Control does not function (PV-GS35 Only).

•Has the button-type battery of the Remote Control run out? Replace it with a new button-type battery. (p. 14)

•Is the setting on the Remote Control correct? If the setting on the Remote Control is not in agreement with the [ REMOTE] setting on the Camcorder, the Remote Control does not operate. (p. 15)

Recording

Recording does not start although power is supplied to the Camcorder and the cassette is correctly inserted.

•Is the accidental erasure prevention slider on the cassette open? If it is open (set to [SAVE]), recording cannot be performed. (p. 18)

•Is the tape wound to the end? Insert a new cassette.

•Is the Recording Mode set? When in the Playback Mode, recording cannot be performed. (p. 25)

•Has condensation occurred? No operation other than cassette removal can be performed when condensation occurs. Wait until the condensation indication disappears. (p. 64)

•Is the cassette cover open? If the cover is open, the Camcorder may not operate normally. Close the cassette cover. (p. 17)

The screen has changed suddenly.

•Has the demonstration started? In the Tape Recording mode, if you set [ DEMO MODE] >> [ON] without inserting a cassette or a card, the demonstration starts. For normal use, set this function to [OFF]. (p. 22)

A cassette cannot be inserted.

•Has condensation occurred? Wait until the condensation indication disappears.

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