Panasonic RR-US350, RR-US351 Product service, Panasonic Portable Audio Products Limited Warranty

Models: RR-US350

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THE FOLLOWING APPLIES ONLY IN THE U.S.A.

This product may receive radio interference caused by mobile telephones or other products during operation. If such interference is apparent, please increase separation between the product and the mobile telephone or other product.

THE FOLLOWING APPLIES ONLY IN THE U.S.A.

CAUTION:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful inter- ference in a residential installation. This equipment generates, uses and can radi- ate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encour- aged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:

To assure continued compliance, follow the attached installation instructions. Use only the provided shielded interface cables with ferrite cores when connect-

ing to computer.

Any unauthorized changes or modifications to this equipment would void the user’s authority to operate this device.

This device complies with Part 15 of the FCC Rules. Operation is subject to the fol- lowing two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible Party:

Matsushita Electric Corporation of America

One Panasonic Way Secaucus, NJ, 07094 USA

Telephone No.: 1-800-211-7262

User memo:

DATE OF PURCHASE

DEALER NAME

DEALER ADDRESS

TELEPHONE NUMBER

Product service

1.Damage requiring service— The unit should be serviced by qualified service per- sonnel if:

1.(a) Objects or liquids have gotten into the unit; or

1.(b) The unit has been exposed to rain; or

1.(c) The unit does not operate normally or exhibits a marked change in perfor- mance; or

1.(d) The unit has been dropped or the cabinet damaged.

2.Servicing— Do not attempt to service the unit beyond that described in these op- erating instructions. Refer all other servicing to authorized servicing personnel.

3.Replacement parts— When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.

4.Safety check— After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.

Product information

For product information or assistance with product operation:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web site (http://www.panasonic.com). For assistance in the continental U.S.A. in obtaining repairs please ship the product to:

Panasonic Services Company - Customer Servicenter

Suite B 4900 George McVay Drive

McAllen, TX 78503

In Puerto Rico contact the Panasonic Sales Company.

Tel. (787) 750-4300 Fax. (787) 768-2910

When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PUR- CHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RE- CEIVED WITHOUT SUCH PROOF OF PURCHASE.

Also, the purchaser will be responsible for shipping the unit to the above address.

In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, web site (www.panasonic.ca), or an authorized Servicentre close to you.

Panasonic Consumer Electronics Company,

 

Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc.

Division of Matsushita Electric Corporation of America

ONLY FOR U.S.A.

Ave. 65 de Infantería, Km. 9.5

One Panasonic Way Secaucus, New Jersey 07094

 

San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic Portable Audio Products Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workman- ship, Panasonic Consumer Electronics Company or Panasonic Sales Company (col- lectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.

Product or Part Name

Parts

Labor

All Portable Audio Products except

One (1) Year

One (1) Year

item listed below

 

 

Rechargeable batteries

Ten (10) Days

Not applicable

(in exchange for defective item)

 

 

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must mail-in your product dur- ing the warranty period. This Limited Warranty excludes both parts and labor for bat- teries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extend- ed only to the original purchaser of a new product which was not sold “as is”.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product to:

Panasonic Services Company

Customer Servicenter

Suite B

4900 George McVay Drive

McAllen, TX 78503

For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.

Customer Services Directory

For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all Customer Service inquiries please contact: 1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday 9 am–7 pm, EST.

or send e-mail: consumerproducts@panasonic.com

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Web Site: http://www.panasonic.com

You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PUR- CHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RE- CEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplica- tion, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improp- er maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMIT- ED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCI- DENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.

(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or dam- age to media or images, data or other memory or recorded content. The items listed are not exclu- sive, but are for illustration only.)

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limi- tations on how long an implied warranty lasts, so the exclusions may not apply to you. This warran- ty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory

Servicenter:

Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787) 750-4300 Fax (787) 768-2910

Accessory Purchases:

1-800-332-5368 (Customer Orders Only)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277 Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)

(Visa, MasterCard, Discover Card, American Express, Check)

F0402NY1082

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Panasonic RR-US350 Product service, Panasonic Portable Audio Products Limited Warranty, FCC Caution, Telephone Number