Troubleshooting guide
Disc operation
It takes time before play starts. | ≥Play may take time to begin when an MP3 track has still picture data. Even after the track starts, the | — |
[MP3] | correct play time will not be displayed. This is normal. |
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Folders on a data CD are not | ≥Folders deeper than the eighth layer are displayed as the eighth layer. | — |
displayed correctly. |
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[WMA] [MP3] [JPEG] |
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A menu screen appears during | ≥This is normal for Video CDs. | — |
skip or search. [VCD] |
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Playback control menu does not | ≥Press [∫ STOP] twice and then press [1 PLAY]. | — |
appear. [VCD] with playback control |
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Program and Random play do not | ≥These functions do not work with some | — |
work. |
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Play does not start. | ≥This unit may not play WMA that contains still picture data. | — |
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Play restarts from the beginning when | ≥This is normal for | — |
the soundtrack is changed. |
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Subtitle position is wrong. | ≥Adjust the position. (“Subtitle Position” in Display Menu) | 22 |
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No subtitles. | ≥Display the subtitles. (“Subtitle” in Main menu) | 16 |
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Subtitles overlap the closed | ≥Clear the subtitles. | 16 |
captions. |
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Point B is automatically set. | ≥The end of an item becomes point B when it is reached. | — |
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The Setup menu cannot be | ≥Select “DVD/CD” as the source. | — |
accessed. | ≥Cancel All group, Program and Random play. | 17 |
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Sound
Sound is distorted. | ≥Noise may occur when playing WMA. | — |
| ≥When using the HDMI output, audio may not be output from other terminals. | — |
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Effects do not work. | ≥None of the audio effect work when the unit is outputting bitstream signals from the OPTICAL OUT | — |
| terminal. |
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| ≥Some audio effects do not work or have less effect with some discs. | — |
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Humming is heard during play. | ≥An AC power supply cord or fluorescent light is near the main unit. Keep other appliances and | — |
| cables away from the main unit. |
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No sound. | ≥There may be a slight pause in sound when you change the play speed. | — |
| ≥Audio may not be heard when more than 4 devices are connected with HDMI cables. Reduce the | — |
| number of connected devices. |
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| ≥When using the HDMI connection, ensure that “Audio Output” in the “HDMI” menu is set to “On”. | 25 |
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Selecting audio soundtrack “2” | ≥Even if a second soundtrack is not recorded, two numbers are normally shown. | — |
does not change the audio. |
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guide |
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| Picture |
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| The picture on the television is | ≥Ensure that the unit is connected directly to the television, and is not connected through a video | 6 | ||
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| not displayed correctly or | cassette recorder. |
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Troubleshooting |
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| disappears. | ≥Mobile telephone chargers can cause some disturbance. | — | |
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| ≥If you are using an indoor television antenna, change to an outdoor antenna. | — | |
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| ≥The television antenna wire is too close to the unit. Move it away from the unit. | — |
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| ≥Picture may not be seen when more than 4 devices are connected with HDMI cables. Reduce the | — |
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| number of connected devices. |
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| ≥When using the COMPONENT VIDEO OUT terminal, ensure that progressive output is not | 21 |
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| selected when the connected television is not progressive compatible. Press and hold [CANCEL] |
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| until the picture is displayed correctly. (The output will return to “480i”.) |
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| ≥When using the HDMI AV OUT terminal, ensure that video output unacceptable with the connected | 21 |
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| television is not selected. Press and hold [CANCEL] until the picture is displayed correctly. (The |
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| output will return to “480p”.) |
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| Picture size does not fit the | ≥Change “TV Aspect” in the “Video” menu. | 24 | |
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| screen. | ≥Use the television to change the aspect. If your television does not have that function, change “4:3 | 22 | |
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| Aspect” in Display Menu. |
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| ≥Change the Zoom setting. | 17 |
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| Menu is not displayed correctly. | ≥Restore the zoom ratio to “a1.00”. (“Manual Zoom” in Display Menu) | 17 | |
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| ≥Set “Subtitle Position” in Display Menu to “0”. | 22 |
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| ≥Set “4:3 Aspect” in Display Menu to “Normal”. | 22 |
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| Auto zoom function does not work | ≥Turn off television’s zoom function. | — | |
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| well. | ≥Use the other preset aspect ratios or manual adjustment. | 17 | |
| RQTX0014 |
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| ≥Zoom function may not work well, especially in dark scenes and may not work depending on the | — | |
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