FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images (noise)
● Check the position, direction, and connection of the aerial.
Neither image nor sound is produced
●Is the TV in “AV mode”?
●Is the mains lead plugged into the socket outlet?
●Is the TV turned On?
●Check Picture Menu (p. 22) and volume.
●Check all required cables and connections are firmly in place.
An error message appears
●Follow the message’s instructions.
●If the problem persists, contact your local Panasonic dealer.
“VIERA Link” function does not work and an error message appears
●Confirm the connection.
●Turn the connected equipment on and
then switch the TV on. (p. 34)
The LCD panel moves slightly when it is pushed with a finger
Clattered sound might be heard
●There are some looseness around the panel to prevent the damage to the panel.
The panel might move slightly when it is pushed with a finger, and clattered sound might be heard. This is not a malfunction.
There may be red spots, blue spots, green spots and black spots on the screen
●This is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with very high precision technology giving you fine picture details.
Occasionally, a few
Please note this does not affect the performance of your LCD, and it is not a quality problem.
Technical Maintenance FAQs
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