Before requesting service or assistance, please follow these simple guides to solve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
Cannot connect to the network
●● Check the LAN cable or wireless LAN is connected properly.
Internet service 
Network connections
Home network 
Network connections
●● Check the connections and settings.
Internet service 
Network settings
Home network 
Network connections
Home network 
Network settings
●● Check the network equipment and network environment.
●● The router may not be set to issue IP address automatically. If the network administrator prefers to allocate an IP address, set an IP address manually.
Home network 
Network settings
●● The router may be using MAC address filtering (security setting). Confirm the MAC Address of this TV and set the router to use it.
Settings 
Network 
Network Status
●● If the problem persists, consult your Internet Service Provider or telecommunications company.
Cannot select the file during DLNA operations
●● Is media server of the connected equipment prepared?
Home network 
DLNA 
Information
●● Check applicable data format.
Home network 
Technical information
●● Check the settings of Network Link Settings.
Home network 
Network settings 
Network Link Settings
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