FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images (noise)
●Check the position, direction, and connection of the aerial.
Neither image nor sound is produced
●Is the TV in “AV mode”?
●Is the mains lead plugged into the socket outlet?
●Is the TV turned On?
●Check Picture Menu (p. 30) and volume. ●Check the connection between the display unit and the tuner box. (p. 12 and p. 13)
An error message appears
●Follow the message’s instructions.
●If the problem persists, contact your local Panasonic dealer.
“VIERA Link” function does not work and an error message appears
●Confirm the connection.
●Turn the connected equipment on and then switch the TV on. (p. 46)
Contrast is reduced
●Contrast is lowered in the following conditions without any user operation for a few minutes:
●no signal in Digital TV or AV mode
●selected invalid programme
●selected radio service
●displayed menu
●Thumbnail or still picture in SD Card mode
Permanently lit spots on screen
●Due to production process involved in this technology this may result in some pixels which are permanently lit or unlit. This is not a malfunction.
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