If there is a problem with your TV please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Symptoms

Picture Sound

Snowy Picture

Noisy Sound

Multiple Images

Normal Sound

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Noisy Sound

Interference

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No Sound

Normal Picture

 

 

 

 

 

 

 

 

 

No Sound

No Picture

Checks

Antenna location, direction or connection.

Antenna location, direction or connection.

Electrical appliances. Cars / Motorcycles. Fluorescent lights.

Volume level.

Sound mute switched on.

STEREO/SAP/MONO

TV set to AV mode.

Not plugged into wall outlet. Not switched on.

Picture / Sound controls set at minimum levels.

No color

Normal Sound

Poor or Distorted Picture

Weak or No Sound

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Normal Picture

Weak,Wrong or No Sound

Cannot operate with the remote control.

The main unit is hot.

There may be red spots, blue spots, green spots and black spots on the screen.

Color controls set at minimum levels. Weak signal.

Retune Channel (s).

Sound reception may have deteriorated.

Set STEREO/SAP/MONO setting to SAP or MONO until reception improved.

The battery/ies is/are exhausted. The batteries’ polarity is wrong.

The remote control sensor is exposed to strong light from a fluorescent lamp, etc.

The main unit radiates heat and some of the parts may become hot. This is not a problem for performance or quality.

Set up in a location with good ventilation.

Do not cover the ventilation holes of the TV with a tablecloth, etc., and do not place on top of other equipment.

This is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with very high precision technology giving you fine picture details. Occasionally, a few non-active pixels may appear on the screen as fixed points of red, blue, green, or black.

Please note this does not affect the performance of your LCD.

Frequently Asked Questions FAQs, etc. Maintenance

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Panasonic TQB2AA0661 manual Frequently Asked Questions FAQs, etc. Maintenance, Symptoms Picture Sound, Checks