Panasonic VBR220 Netflix, Pandora, and Vudu Troubleshooting, Internet Connection Troubleshooting

VIZIO VBR220 User Manual

Issue

Downloaded files keep pausing during playback.

Solution

formatted FAT32. NTFS and other file systems are not supported.

∙Try a different USB drive.

∙Make sure the USB storage device is a USB 2.0 device. If the device is a USB 1.1 device, pausing can occur.

Netflix, Pandora, and Vudu Troubleshooting

Issue	Solution
	∙ If you are experiencing an issue with the functionality or features of Netflix, Pandora,
	or Vudu, please contact these companies directly.
	o Netflix: www.netflix.com/help or call 1-866-579-7113
The Apps are not	o	Vudu: 888-554-VUDU (8838)
working correctly	o	Pandora: http://www.pandora.com/support/
	Note: VIZIO is not responsible for customer service related to content and/or services
	provided by the third parties who create the Apps. Any questions or requests for service
	relating to the content or services should be made directly to the specific App service
	providers.
Internet Connection Troubleshooting
Issue	Solution
I forgot my secure	∙ Refer to the user manual for your wireless router or contact the manufacturer of either
access code.	your router or your Internet Service Provider if they provided the router for you.
	∙ Refer to the user manual for your wireless router or contact the manufacturer of either
	your router or your Internet Service Provider if they provided the router for you.
	∙ Make sure the Internet connection is set up correctly. See Connecting to your
	home network on page 20 for detailed information.
	∙ Test the Internet connection to make sure it is working. See the Network Menu on
	page 35 for detailed information.
	∙ Disable MAC address filtering in your wireless router.
	∙ Your player only supports Shared WEP, not Open WEP. Change your router settings
Wireless Connection	to Shared WEP. Refer to the user manual for your wireless router or contact your
	router manufacturer.
Issues
	∙ Update your wireless router or device with the latest software available from the
	manufacturer’s website.
	∙ Use the correct password and or passphrase to connect to a secured network.
	∙ Check the network connectivity with other devices (such as a laptop or desktop
	computer). If these devices also cannot connect, please reference your wireless
	device’s User Manual for further configuration assistance.
	∙ Try a wired (Ethernet) cable directly from your broadband modem’s output connection.
	A wired connection may deliver a more consistent connection depending on the
	conditions in your home environment.

Version 8/16/2010	47
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